Summary
Skills
Education
Work History
GeneralManager

Kelly Jean Walters

Lynn,MA

Summary

Reliable and goal-oriented individual with proven leadership skills currently seeking an entry-level position as a medical billing & coding specialist or as a claims auditor. Eager to showcase my desire to tackle new challenges while working towards opportunities for career growth, especially at a company willing to promote from within!

Skills

  • Confident self starter with little to no supervisor
  • Team player and team leader with ability to supervise
  • Experienced in claim processing, data entry, QA reports
  • Ability to finish tasks ahead of schedule/on time
  • Multitasker with good sense of judgment and critical thinking
  • Analyzing and auditing validity of information
  • Attention to detail
  • Processing/calculating checks and invoices
  • Health Information Management
  • Proficient in MS Word, Excel, Outlook, Salesforce, Invoice Processing Systems, (EHR software) - Medisoft Advanced, Medcin
  • Typing Speed: 90 WPM (96-98% Accuracy)

Education

Finance Student - Payroll Specialist

Ashworth College
Norcross, GA
12.2021 - Current

Medical Record Technician Certification - Medical Billing And Coding

Joshua Career Institute
03.2021 - 10.2021

High School Diploma -

Lynn Classical High School
Lynn, MA
09.2008 - 06.2012

Work History

Claims Auditor, Supervisor

Agero Inc
Medford, MA
01.2017 - 11.2020
  • Audited invoices in a high speed environment while surpassing daily metrics consistently
  • Calculated complex payments to service providers using their contracted rates while following a strict standard operating procedure
  • Created spreadsheets to complete daily quality assurance reports of trained team members
  • Extensively researched purchase orders to determine validity of information submitted on claim
  • Assisted in development of new invoice processing systems meant to improve workflow & team productivity
  • Collaborated with other claims management teams such as Swoop and Peak Support to assist in heavy invoice processing volume
  • Mentored new hires (remote & on-site) resulting in development of stronger staff, greater accuracy of claims, and increased productivity
  • Assessed needs and goals of claims department to develop effective training plans

Roadside Assistance Rep, Claims Rep, Trainer

Agero Inc
Medford, MA
12.2015 - 01.2017
  • Handled heavy volume of incoming and outgoing calls with empathy and accuracy in a high speed environment
  • Focused on significant attention to detail while assisting customer through emergency and non-emergency roadside assistance situations
  • Used strong communication and critical thinking skills to respond to negative experiences and conflict
  • Dispatched service providers in area of disablement while continuously following multiple cases at once, tracking real-time location of tow truck companies through advanced mapping
  • Spoke with policyholders to verify information and obtain additional details on roadside assistance or accident management claims

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Kelly Jean Walters