Overview
Work History
Education
Skills
Summary
Timeline
Receptionist
Kelly Jiang

Kelly Jiang

Washington,DC

Overview

4
4
years of professional experience

Work History

Founder and Designer

Hilo Days Studio
05.2020 - Current
  • Assisted multi-million dollar brands scale their products and brand from zero.
  • Human-centered problem-solving through research, storytelling and inclusive design.
  • Delivered product design and branding solutions to over 25 businesses.

Product Design Lead

Checkable Medical
02.2022 - Current
  • Designed intuitive and innovative Website + App experiences - focused on bringing healthcare services home.
  • Performed user research, revamped core products, re-imagined company's branding, created mobile app from ground up, and worked closely with engineers to ensure swift and top-notch execution.
  • Website experienced 38% increase in subscribers, 12% boost in average order value, and 28% rise in average monthly visits. Additionally, website's return customer rate improved by 22%, and average customer lifetime value increased by 14%.

Product Design Lead

Debbie
01.2022 - Current
  • Designed Debbie app MVP for product launch and currently designing future features.
  • App waitlist grew from around 500 to 18k+ since launch in 2022.
  • Since launch, this app has helped people save around $200k+ and paid-off around total net debt of $500k+.
  • Product featured in Forbes and won Best of Show at FinnovateFall 2022 and 2023 tech conference.

Product Design Lead

Crstl Technologies
02.2020 - Current
  • Founding designer of e-commerce EDI software created for modern B2B omni-channel brands.
  • Collaborated with team of engineers starting from planning, initial wire-framing to development.
  • Engaged with external customer teams to identify customer needs and receive feedback.
  • Product has effectively handled orders exceeding $10 million and is experiencing rapid growth.

Product Designer

CreatorDAO
01.2023 - Current
  • Lead product design process from ideation to implementation.
  • Oversee design systems, ensuring consistency across all products and platforms.
  • Product used by top content creators and artists such as Paris Hilton, The Chainsmokers, Jake Paul, Liam Payne, Kygo.

Head of Design & Product Design Lead

Leda Health
09.2020 - 07.2023
  • Managed and implemented processes to a cross-functional (product, marketing, engineering, and sales) team focused on creating trauma-informed, inclusive & accessible tools through user research, prototyping, testing, branding, and translating feedback into product vision.
  • Product featured in press articles such as TechCrunch, Business Insider, Forbes and Vogue.
  • Designed Early Evidence Kit and won CES Innovation Award 2022 Honoree.

Education

Master of Professional Studies - UX Design

Maryland Institute College of Art
Baltimore, MD
12.2021

Bachelor of Science - Kinesiology

Miami University
Oxford, OH
05.2020

Skills

  • Interaction Design
  • Visual Design
  • Design Systems
  • Prototyping
  • Dev handoff
  • Human Interface
  • Presentation Design
  • User Research
  • Product Thinking
  • Illustration
  • Animation
  • Brand Design

Summary

A designer specializing in aiding multi-million dollar brands in product and brand scaling from the ground up. Focused on crafting significant, trauma-informed, and accessible user experiences. Possess extensive expertise in interface design for mobile and web platforms. Track record includes support for over 25 companies in Product Design and Branding.

Timeline

Product Designer

CreatorDAO
01.2023 - Current

Product Design Lead

Checkable Medical
02.2022 - Current

Product Design Lead

Debbie
01.2022 - Current

Head of Design & Product Design Lead

Leda Health
09.2020 - 07.2023

Founder and Designer

Hilo Days Studio
05.2020 - Current

Product Design Lead

Crstl Technologies
02.2020 - Current

Master of Professional Studies - UX Design

Maryland Institute College of Art

Bachelor of Science - Kinesiology

Miami University

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Kelly Jiang