Summary
Overview
Work History
Skills
Education
Education Certifications
Work Availability
Timeline
Kelly Coker

Kelly Coker

Chief Operations Officer
Tyler,TX
Each problem has hidden in it an opportunity so powerful that it literally dwarfs the problem. The greatest success stories were created by people who recognized a problem and turned it into an opportunity.
Joseph Sugarman

Summary

Versatile Executive Director focused on promoting mission and increasing effectiveness of key programs. Passionate about managing and overseeing implementation of company's daily operations. Quick and firm decision-maker possessing first-rate communication and financial management skills. Recognized for successfully collaborating with management to develop program goals, financials and strategies.

Overview

18
18

Years of professional experience

11
11

Years of executive experience

Work History

Executive Director

Phillips University, Inc. (PU) and Phillips University Legacy Foundation (PULF)
Enid, OK
04.2010 - 04.2021
  • Managed financial, operational, fundraising and programmatic leadership of two nonprofits in order to facilitate perpetuity
  • From 2010-2013, spearheaded financial turnaround of both organizations by reducing expenses by 45% and increasing working capital from 6 months to more than 60 months
  • Successfully merged PU and PULF in October 2020, with a total of $5.4 million in assets, including a $1 million endowment
  • Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
  • Negotiated mineral leases and sales to a final price an average of 60% higher than the original offer
  • Examples of notable outliers include: 1. Negotiated single mineral track lease offer of $35,000 into multi-track lease deal at $450,000 and 2. Negotiated mineral sale from $650,000 to final price of $1,100,000
  • Established and upheld measurable and qualitative benchmarks, criteria, and norms for assessing each programs efficiency and effectiveness, pinpointing areas for improvement
  • Retained a diverse and exceptionally skilled team due to established procedures of recruitment, onboarding, professional growth and leadership development
  • Worked closely with Board of Directors to guide operational strategy
  • Drove strategic improvements to enhance operational and organizational efficiencies
  • Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
  • Built relationships with donors, government officials and other organizations to secure funding and support for organization.
  • Recruited and trained staff and volunteers to upgrade collective team skills.

Managing Agent

Coker Partner Group, LLC dba Bedlam Technology Solutions
Enid, OK
01.2003 - 05.2011
  • Researched and analyzed cities greater than 50,000 to ascertain most productive region for new start-up small business
  • Marketed the phrase “Computer Service Means Customer Service” and became the #1 computer repair provider in Northwest Oklahoma
  • Established strong customer relationships, building recommendations and loyalty.
  • De-escalated and resolved customer complaints to maintain professional relationships.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Opened Bedlam Technology Solutions in March 2004 and sold it in April 2011.

Program Administrator

Phillips University, Inc. (PU) and Phillips University Legacy Foundation (PULF)
Enid, OK
09.2005 - 03.2010
  • Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission
  • Instituted process of checks and balances for batch processing of donor gifts
  • Spearheaded data conversion that merged three data systems into one donor system
  • Planned and executed annual 4 ½ day Leadership Development Conference ensuring that each year was better than the last.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Developed and implemented marketing strategies to promote program awareness and participation.
  • Negotiated program contracts and agreements to obtain cost-effective pricing.
  • Developed and implemented program evaluation systems to assess program impact.
  • Identified opportunities to streamline processes and improve office operations and efficiency.
  • Organized and updated databases, records and other information resources.

Skills

Operations Management

Financial Management

Program Leadership

Remote Management

Budgeting

Business Administration

Contract Management

Data Analysis

Human Resources

Interpersonal Communications

Negotiation

Policies, Procedures & Process Improvement

Problem Solving

Relationship Building

Staff Management

Strategic Leader

Targeted Fundraising

Team Building & Team Leadership

Education

Nonprofit Continuing Education

Oklahoma Center For Nonprofits, Oklahoma City, OK
2010 - 2020

Bachelor of Arts - English

University of Oklahoma, Norman, OK

Education Certifications

Oklahoma Center for Nonprofits

  • Nonprofit Management Certification, Oklahoma City, OK
  • Standards for Excellence, Oklahoma City, OK

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Oklahoma Center For Nonprofits - , Nonprofit Continuing Education
2010 - 2020
Executive Director - Phillips University, Inc. (PU) and Phillips University Legacy Foundation (PULF)
04.2010 - 04.2021
Program Administrator - Phillips University, Inc. (PU) and Phillips University Legacy Foundation (PULF)
09.2005 - 03.2010
Managing Agent - Coker Partner Group, LLC dba Bedlam Technology Solutions
01.2003 - 05.2011
University of Oklahoma - Bachelor of Arts, English

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Kelly CokerChief Operations Officer