Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

KELLY N. SMITH

Philadelphia,Pa
KELLY N. SMITH

Summary

Dedicated professional with more than 6 years of work experience combined including front office agent, childcare, personal driver, courier, home health aid and housekeeping. Posses strong organizational and leadership skills and a huge passion for building businesses. Able to learn fast and adapt to changing circumstances with a strong eye for detail.

Overview

12
years of professional experience

Work History

Spectra (Phillies Stadium)

Housekeeping Attendant
07.2023 - Current

Job overview

  • Established two years of knowledgeable strict cleaning experience.
  • Performance of placement and presentation detail extraordinary.
  • Increase clientele compliments by 10% due to work ethic
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Kept building entryway glass clean and polished for professional presentation
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies
  • Restocked towels and amenities in bathrooms and kitchen spaces

Uber And Lyft

Driver
08.2017 - 03.2023

Job overview

  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Obtained signatures from customers upon delivery of goods.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Upheld high standards of professionalism and discretion when working with high-value clients.

Care.com

Nanny
01.2012 - 01.2016

Job overview

  • Assist in preparing food for children and serve meals and refreshment to children and regulate rest periods
  • Dress children and change diapers
  • Instruct children in health and personal habits and such as eating, resting, and toilet habits
  • Observe and monitor children’s play activities
  • Read to children and teach them simple painting, drawing, handicrafts and songs

Calvin Presbyterian Church

Camp Counselor
01.2012 - 01.2013

Job overview

  • Supervised and motivated the children
  • Introduced new creative summer activities to incorporate into the program
  • Assisted with meal prep

Education

OIC Philadelphia
1231 N. Broad Street Philadelphia Pa. 19122

Certificate from Front Office Operations
06.2015

University Overview

Congreso De Latinos Unidos
Philadelphia, PA

Certificate from Home Health Aide
10.2017

University Overview

Bloomsburg University
Bloomsburg, Pa

Degree- N/A from Information Technology Management
2013

University Overview

Effective Environment, Health Promotion and Maintenance, Nursing Skills, Health Care Administration, Patient Services, Verbal Communication, Listening, Dependability, Emotional Control, Medical Teamwork

Philadelphia High School For Business And Technology
Philadelphia, PA

High School Diploma
06.2011

University Overview

Skills

  • Typing (35 WPM), MS Word, Excel, Power Point Internet, Outlook
  • Emergency Medical Training (First Aid & CPR)
  • Health & Safety “Building Blocks for Quality”
  • Energy Savings
  • Restroom Detailing
  • Clean Rugs and Carpets
  • Vacuuming and Sweeping
  • Supply Room Organization

Timeline

Housekeeping Attendant
Spectra (Phillies Stadium)
07.2023 - Current
Driver
Uber And Lyft
08.2017 - 03.2023
Nanny
Care.com
01.2012 - 01.2016
Camp Counselor
Calvin Presbyterian Church
01.2012 - 01.2013
OIC Philadelphia
Certificate from Front Office Operations
Congreso De Latinos Unidos
Certificate from Home Health Aide
Bloomsburg University
Degree- N/A from Information Technology Management
Philadelphia High School For Business And Technology
High School Diploma
KELLY N. SMITH