KELLY NORTH JONES
Linkedin.com/in/kellynorthjones
Summary
Seasoned professional with 20 years in white glove service and operational management. Specializes in event and program management, enhancing satisfaction and efficiency through strategic initiatives. Manages high-profile events and complex logistics, optimizing processes and driving team performance for impactful results.
Overview
19
19
years of professional experience
Work History
Marketing Business Partner
Aptive Environmental
Provo, UT
07.2025 - Current
- Manage daily operations for the CMO, including scheduling, expense tracking, meeting agendas, email correspondence, PE board communication, and inter-agency partnering with all marketing agencies.
- Oversee marketing contract management and invoicing, collaborating with procurement and AP teams.
- Direct all team engagement and communications for a 30-person department.
- Identify process gaps within systems and develop strategies for improvement and adaptation, such as contract negotiations for corporate events, department space planning, and corporate communications functionality.
- Spearheaded out-of-scope corporate event and swag initiatives, including full planning and execution of the 2025 holiday party and branded employee gift program for over 200 team members; leveraged deep event expertise to lead a rapid rebrand—including a complete venue switch, sourcing and onboarding all-new vendors, and seamless adaptation to last-minute changes—with only 12 business days' notice while strictly adhering to corporate branding guidelines and maximizing buying power for high-value swag delivery.
Founder & Principal
Ruby Red Promotions
American Fork, Utah
11.2011 - Current
- Founded and grew a boutique event and promotional products agency serving major clients, including Adobe, Meta/Facebook, BioHive, Altitude Labs, Recursion Pharmaceuticals, Edwards Lifesciences, Intermountain Healthcare, Lucid Software, Domo, and Encircle.
- Built a profitable swag division from inception; created integrated event and branded merchandise solutions. Two freelancers manage this department, while my focus is on event production.
- Plan and execute events across scale: 15-person training ($3K), 2,500-person summer party ($185K), 1,200-person holiday party ($275K), and 3-day conference F&B ($1M).
- Core strengths: client vision execution, theme development, budget creation/negotiation, contract management, onsite leadership, staff direction, marketing planning, vendor partnerships, space design, and adaptability.
Data Center Program Specialist
Meta
Eagle Mountain, UT
12.2022 - 06.2025
- Led diverse operational projects (FDOBs, vendor installs, game room refresh, new hire orientation overhaul, site swag programs, team engagement initiatives) across SiteOps and large-scale FTE efforts.
- Proactively identified gaps and launched innovative programs that boosted employee efficiency and site operations — earned “Greatly Exceeds” rating and 150% bonus (highest among global Site Coordinator cohort) for 2024 PSC year.
- Acted as primary liaison for corporate initiatives, translating and implementing culture/programs site-wide.
- Managed all internal communications; drove 32% YOY increase in local event attendance — highest across Meta’s 31 data centers.
- Provided high-level executive support to site leadership: managed complex calendars, prepared data reports, drafted confidential communications.
- Designed and maintained centralized site calendar for visitors/activities, greatly improving coordination for employees and guests.
- Utilized Archibus and SpaceView for advanced space planning and logistics, optimizing facility utilization.
- Planned/executed 60+ high-impact events annually: team engagement, corporate activations, government/press tours (NY Times, State of Utah), and 1,550+ internal visitor tours — all with strict confidentiality.
- Managed multi-faceted project budgets and expense reconciliation via Concur; maintained compliance and accuracy.
- Built and managed relationships with local third-party vendors; coordinated community events and $210K annual local grants as board member.
- Served as Interim Site Coordinator for Kuna Data Center (2 years), conducting 10+ dedicated trips to lead new hire orientations and corporate event activations.
Data Center Assistant II (Contract → Converted to Meta role)
Milestone @ Meta
Eagle Mountain, Utah
11.2021 - 12.2022
- Delivered comprehensive administrative and tactical support to site leadership, resulting in a direct request to hire as a full-time Meta FTE.
- Streamlined internal communications using Workplace, Google Drive, and Meta's proprietary systems.
- Mastered advanced tools (Asana, Canva, AppSpace, SpaceView) through targeted training; applied daily to increase operational efficiency.
- Designed 425+ internal communication assets using Canva/AppSpace, improving executive messaging reach.
- Implemented Asana to standardize and document processes (e.g., New Hire Onboarding) for over 1,000 employees.
- Managed the full swag procurement lifecycle and large-scale employee initiatives while maintaining budget adherence.
- Directed event planning, vendor coordination, catering, and budget oversight for internal data center events (Game Room Opening, Essential Ops Appreciation).
Corporate Event Planner (Independent Contractor)
Self Employed
11.2009 - 11.2011
- Led full planning and execution of high-visibility events for Omniture and Adobe: Grand Opening, FDOB, All-Hands, CEO meet-and-greets, and employee parties (1,500+ attendees).
- Delivered ongoing event services for Omniture, Adobe, HealthEquity, CxMaritz, Edwards Lifesciences, and additional clients.
HR Business Partner
Omniture
01.2007 - 01.2009
- Supported management on employee relations, training, staffing, performance management.
- Transitioned focus to internal event planning; owned all employee-centered events starting June 2008.
- Acquired by Adobe, Oct 2009
Education
Bachelor of Science - Sociology
Brigham Young University
Provo04-2003
Skills
- Microsoft Office Suite, Google Workspace
- Travel, expense management (Concur, Navan, Coupa)
- Project management tools (Asana, ClickUp)
- Event planning and execution strategies
- Calendar management, scheduling
- Policies and procedures development
- Budget tracking, reconciliation, and management
- Vendor and contract negotiation and management
- Process optimization techniques, workflow automation strategies
- Deep knowledge of internal communications, digital signage strategy, and Canva expertise
Highlights
EVENT PROJECTS
- 2025 BioHive Event Recap: youtube.com/watch?v=SWpzhrZStMQ&themeRefresh=1
- Corporate Tailgate Event: Secured annual contracts since 2014 due to the initial event’s exceptional success, overseeing its expansion to incorporate 40+ vendors, comprehensive guest swag, live entertainment, and significant attractions with a quarter million dollar annual budget.
- Plant Celebration: Designed and executed a COVID-compliant corporate celebration for 1,000 employees that had been delayed due to the pandemic, strategically planning an outdoor event that generated high ROI through post-event raffles.
- Holiday Party Snafu: Orchestrated a 1,200-guest holiday party under extreme pressure, completely revising the event plan and executing on time after a 4,000 sq. ft. custom tent collapsed just 24 hours beforehand.
- New Building Winter Showcase: Designed and executed a large-scale holiday party for 1,500 guests, ingeniously utilizing a new tech office’s unique indoor/outdoor spaces with engaging outdoor activities like Segway racing and s’mores pits.
SWAG PROJECTS
- Nashville Hot Chicken: Produced a dynamic, high perceived value gift kit handed to employees as they left the event: a large cutting board emblazoned with a wood burned event logo, a personalized branded apron, and a custom Nashville Hot Chicken hot sauce, all wrapped in cello and rustic twine with a swag sticker.
- 80s Themed holiday party: Created an 80s themed gift box that included a customized Rubik’s cube with the event logo, a branded t-shirt, and nostalgic candies and drinks.
- Love Loud footballs: Successfully located a vendor to produce unique multicolored branded footballs with minimal turnaround for Steve Young to throw to the audience during a live concert.
Timeline
Marketing Business Partner
Aptive Environmental
07.2025 - Current
Data Center Program Specialist
Meta
12.2022 - 06.2025
Data Center Assistant II (Contract → Converted to Meta role)
Milestone @ Meta
11.2021 - 12.2022
Founder & Principal
Ruby Red Promotions
11.2011 - Current
Corporate Event Planner (Independent Contractor)
Self Employed
11.2009 - 11.2011
HR Business Partner
Omniture
01.2007 - 01.2009
Bachelor of Science - Sociology
Brigham Young University