Kelly Rose Guyer
Brookline,MA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Catering Supervisor to Catering Manager
ARAMARK
Lowell, MA
03.2022 - 10.2022
- Executed all events in the Umass Lowell Inn & Conference Center before moving to the Tsongas Arena
- Cross-trained existing employees to maximize team agility and performance.
- Coordinated with the sales department, hotel management department, and chefs to ensure events were held to the highest standard
- Delivered feedback to decision-makers regarding employee performance and training needs.
Preloader
UPS
Chelmsford, MA
11.2021 - 02.2022
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
- Maintained clean and functional warehouse space throughout 8-10 hour shifts.
- Gained invaluable knowledge about the supply-chain process
Server
VARIOUS RESTAURANTS
, MA
06.2012 - 03.2021
- Ensured excellent customer satisfaction by providing them with quality service resulting in regular customers
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Managed functions such as bridal showers, birthday parties, special events by attending to customer needs and working with them on creative solutions
- Gained knowledge of various POS systems
Enterprise Operations & IT Intern
JOHN HANCOCK STUDENT INTERNSHIP
Boston, MA
06.2017 - 08.2017
- Worked within the Client Output Services division of John Hancock Signature Services
- Managed projects, including an internship wrap up presentation about the benefits of RPA
- Communicated with other business units and collaborated on teams
Education
Bachelor of Business Administration - Marketing & Management Graduated
UNIVERSITY OF MASSACHUSETTS LOWELL
Bachelor of Business Administration - Marketing
TEMPLE UNIVERSITY, Fox School of Business
Skills
- Proficient in
- Microsoft Office, Excel, Canva, Adobe Photoshop, Salesforce
- Managing Laborers
- Administration and Reporting
- Project Management
- Food and Beverage Management
- Managing Operations and Efficiency
Certification
HubSpot Digital Marketing Certification
Timeline
Catering Supervisor to Catering Manager
ARAMARK
03.2022 - 10.2022
Preloader
UPS
11.2021 - 02.2022
Enterprise Operations & IT Intern
JOHN HANCOCK STUDENT INTERNSHIP
06.2017 - 08.2017
Server
VARIOUS RESTAURANTS
06.2012 - 03.2021
Bachelor of Business Administration - Marketing & Management Graduated
UNIVERSITY OF MASSACHUSETTS LOWELL
Bachelor of Business Administration - Marketing
TEMPLE UNIVERSITY, Fox School of Business