Kelon Broadus
Columbus,OH
Summary
Results-driven Car Wash Manager with a strong focus on operations management, customer service, and staff training. Successfully improved operational efficiency and customer satisfaction through effective problem-solving and teamwork.
Overview
3
3
years of professional experience
Work History
Car Wash Manager
Express Wash Concepts
05.2025 - Current
- Supervised daily operations to ensure high-quality car wash services.
- Monitored inventory levels and coordinated supply orders for operational efficiency.
- Assisted in scheduling shifts to optimize workforce efficiency.
- Maintained equipment functionality through regular inspections and maintenance checks.
- Resolved customer complaints promptly, improving overall satisfaction rates.
Student Researcher
The Ohio State University
10.2023 - 05.2025
- Assisted in data collection through surveys and experiments, ensuring accuracy and reliability.
- Collaborated with team members to develop presentations for academic conferences and meetings.
- Engaged in discussions on research design strategies, contributing innovative ideas to enhance studies.
- Enhanced research quality by employing meticulous data collection and analysis methods.
- Collaborated with a team of 4 student researched on areas of shared research into issues within our district.
Education
High School Diploma -
Reynoldsburg Highschool
Columbus, OH05.2026
Skills
- Staff training and development
- Operations management
- Sales and marketing
- Employee scheduling
- Teamwork and contribution
- Customer service
Timeline
Car Wash Manager
Express Wash Concepts
05.2025 - Current
Student Researcher
The Ohio State University
10.2023 - 05.2025
High School Diploma -
Reynoldsburg Highschool