Kelsea Edmonds
Madisonville,TN
Summary
A proven achiever with experience at Rhea County Courthouse, adept in document management and exceptional customer service. Streamlined archival processes, enhancing collection organization and retrieval efficiency. Demonstrated problem-solving abilities by implementing conservation treatments and improving service delivery at each consecutive job, ensuring high customer satisfaction and operational excellence.
Overview
6
6
years of professional experience
Work History
Archivist Intern
Rhea County Courthouse
05.2024 - Current
- Improved collection organization and streamlined retrieval process with meticulous cataloging of archival materials.
- Ensured preservation of fragile materials, conducting conservation treatments on damaged items as needed.
- Explored new technologies and approaches to streamline processes.
Shift Lead
Firehouse Subs
03.2023 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Archivist Intern
Rhea County Courthouse
05.2023 - 08.2023
- Preserved valuable historical documents by implementing proper archival storage techniques and maintaining optimal environmental conditions.
- Worked on a major archiving project that contained letters, photographs, receipts, medical records, and education records for a founding family of Dayton, TN.
- Conducted research using primary sources to support museum exhibits, publications, and educational programs.
Manager
Donna's Old Towne Cafe
05.2018 - 07.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor of Arts - History (BA) & Marketing (BS)
Bryan College
Dayton, TN05.2025
High School Diploma -
Sequoyah High School
Madisonville, TN05.2021
Skills
Document Management
Historical knowledge
Preservation techniques
Records Management
Customer Service
Problem-solving abilities
Timeline
Archivist Intern
Rhea County Courthouse
05.2024 - Current
Archivist Intern
Rhea County Courthouse
05.2023 - 08.2023
Shift Lead
Firehouse Subs
03.2023 - Current
Manager
Donna's Old Towne Cafe
05.2018 - 07.2022
Bachelor of Arts - History (BA) & Marketing (BS)
Bryan College
High School Diploma -
Sequoyah High School
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