Kelsey Armendariz
Midland,TX
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
10
10
years of professional experience
Work History
Nursery Teacher
Lil' Rangers Learning Center
Greenwood, TX
06.2025 - 09.2025
- Coordinated classroom activities to foster a nurturing environment during playtime, breaks, and meals
- Created a clean and welcoming classroom to promote a positive learning atmosphere
- Supervised children to ensure safety and support their developmental needs
- Creating interactive activities to help children build social skills, such as obstacle courses or arts and crafts
- Organized classroom materials and supplies for easy access
- Tracking and reporting students' progress to their families
Special Education Paraprofessional Aide
Greenwood Elementary School
Midland, TX
01.2024 - 05.2025
- Collaborated with teacher to implement Individualized Education Programs (IEPs) for diverse learner needs.
- Provided one-on-one or small group support to students.
- Adapted and modified learning materials for diverse learners.
- Reinforced classroom lessons and concepts to strengthen student comprehension and retention.
- Supported students in completing assignments and tasks to enhance understanding and engagement.
Childcare Provider
Greenwood MDO
Midland, TX
09.2023 - 01.2024
- Monitored children's activities to ensure safety and well-being, fostering a secure environment for play and learning.
- Delivered essential care for children through feeding, diaper changes, and grooming to support their daily needs.
- Encouraged children to navigate challenges independently and develop confidence and early learning abilities.
- Promoted self-esteem, independence and respect with positive role-modeling.
Registration
West Texas Safety Training Center
Midland, TX
08.2017 - 05.2018
- Greeted incoming guests, informed personnel of arrivals, and directed individuals to appropriate meeting spaces for efficient visitor management.
- Delivered exceptional customer service by offering requested information and independently resolving issues.
- Maintained cleanliness and organization of office and related areas, ensuring a welcoming and functional entryway.
- Sorted and distributed incoming mail while coordinating pickups for outgoing parcels, facilitating smooth communication and logistics.
Administrative Assistant
Oaks Distribution
Midland, Texas
10.2015 - 10.2017
- Ensured seamless transition.
- Improved customer service experience.
- Maintained professional relationships.
- Maintained office security.
- Worked closely with upper management.
- Collaborated with departments.
Education
Upper secondary education -
Midland Senior High School
Midland05-2009
Some College (No Degree) -
Midland College
MidlandSkills
- Client communication
- Customer service
- Front desk operations
- Administrative support
- Data management
- Order management
- Inside sales and retail transactions
- Cash management
- Accounts receivable and payable
- Computer applications
- Conflict resolution
Languages
English
Timeline
Nursery Teacher
Lil' Rangers Learning Center
06.2025 - 09.2025
Special Education Paraprofessional Aide
Greenwood Elementary School
01.2024 - 05.2025
Childcare Provider
Greenwood MDO
09.2023 - 01.2024
Registration
West Texas Safety Training Center
08.2017 - 05.2018
Administrative Assistant
Oaks Distribution
10.2015 - 10.2017
Upper secondary education -
Midland Senior High School
Some College (No Degree) -
Midland College