Kelsey Bonuchi
Columbia,Missouri
Summary
Experienced Optometric Tech with background in medical billing, filing insurance claims, and ensuring payments. Liaises with intake staff to welcome patients and promote smooth patient transitional flow from reception to exam. Thrives on helping others and participating in patient care to create pleasant and memorable optometry visits.
Overview
11
11
years of professional experience
Work History
Optician/Technician
Eyecare Of Columbia
Columbia, Missouri
04.2018 - Current
- Orchestrated day-to-day operations of billing department, including medical coding, payment posting, accounts receivables and collections.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Assisted with dilating patients or using eye medications when directed by optometrist.
Housekeeper
Courtyard By Marriott
Columbia, Missouri
03.2018 - 04.2018
- Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Waitress Bartender
Truman’s Bar And Grill
Columbia, Missouri
09.2017 - 11.2017
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Prepared beverages and filled food orders for customers.
- Checked identification to enforce age regulations for alcoholic beverages.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Optician/Technician
The Spectacle Dr. Kevin Lenahan O.D.
Topeka, Kansas
05.2015 - 07.2017
- Assisted with insurance questions, eligibility and prior authorizations of medications and glasses.
- Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Researched and followed up on denied insurance claims.
- Translated and interpreted medical billing codes with strong accuracy to enable swift payment from insurance agencies.
- Prepared billing statements for patients and verified correct diagnostic coding.
Barista
The Classic Bean
Topeka, Kansas
06.2016 - 08.2016
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Controlled line and crowd with quick, efficient service.
- Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
- Created over 50 drinks in average shifts with consistently positive customer satisfaction scores.
Sunglasses Specialist
Dillards
Overland Park, Kansas
10.2015 - 02.2016
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Tracked stock using company inventory management software.
- Maintained organized, presentable merchandise to drive continuous sales.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
Child Support Enforcement Specialist
YoungWilliams Child Support
Topeka, Kansas
06.2014 - 05.2015
- Assess cases in accordance with state and federal policies, rules and regulations, such as location of non-custodial parent's address, employment, and assets.
- Enforcement of support orders.
- Review and make adjustments of support orders.
- Take appropriate case action within established federal, state, and contractual time frames.
- Prepares cases and the necessary legal and/or administrative documents for review and approval by staff attorney and/or administrator/supervisor designee.
- Respond to e-mail, telephone, and fax inquiries in a timely manner.
Sales Associate
Kohls
Topeka, Kansas
10.2013 - 05.2014
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
Education
Master Of Accountancy - Accounting (Currently Enrolled)
University of Missouri
Columbia, MOAccounting Certificate - Accounting
Moberly Area Community College
Moberly, MO08.2024
High School Diploma -
Jefferson West High School
Meriden, KS05.2014
Skills
- Accounts Payable
- Accounts Receivable
- Office management
- Records Administration
- QuickBooks Certified User Online Version
- Microsoft Office Specialist: Excel Associate
- Verbal and written communication
Timeline
Optician/Technician
Eyecare Of Columbia
04.2018 - Current
Housekeeper
Courtyard By Marriott
03.2018 - 04.2018
Waitress Bartender
Truman’s Bar And Grill
09.2017 - 11.2017
Barista
The Classic Bean
06.2016 - 08.2016
Sunglasses Specialist
Dillards
10.2015 - 02.2016
Optician/Technician
The Spectacle Dr. Kevin Lenahan O.D.
05.2015 - 07.2017
Child Support Enforcement Specialist
YoungWilliams Child Support
06.2014 - 05.2015
Sales Associate
Kohls
10.2013 - 05.2014
Master Of Accountancy - Accounting (Currently Enrolled)
University of Missouri
Accounting Certificate - Accounting
Moberly Area Community College
High School Diploma -
Jefferson West High School