Kelsey Brooks
Ballston Lake,NY
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Revenue Crime Specalist 1
NYS Department of Taxation and Finance
03.2024 - Current
- Conducted thorough investigations to gather evidence and analyze findings.
- Prepared detailed reports summarizing investigative outcomes and recommendations.
- Ensured accuracy in documentation and adherence to procedural guidelines throughout investigations.
- Documented findings and prepared detailed reports.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
Team Member
Target
03.2024 - Current
- Maintained inventory accuracy through regular audits and timely restocking processes.
- Provided exceptional customer support, resolving inquiries and complaints effectively.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Team Leader
Target
10.2019 - 03.2024
- Responsible for assigning and managing employee duties
- Provide effective and courteous customer service
- Coordination and stocking of merchandise placement
Intern
Mohawk Valley Crime Investigation Center
09.2019 - 01.2020
- Digitize raw data and documents for review
- Review crime scene footage for cross reference of street camera footage
- Sorted and organized files, spreadsheets, and reports.
Education
Bachelor of Science - Fraud and Financial Crime Investigation, Criminal Intelligence Analysis
Utica College
Utica, NY05.2020
Skills
- Issue Resolution
- Verbal and Written Communication
- Interrogation tactics
- Research skills
- Case documentation
- Work Planning and Prioritization
- Teamwork and Collaboration
- Strategic Planning
- MS Excel, PowerPoint, Word
- Complex Problem-Solving
- Detailed report writing
Timeline
Revenue Crime Specalist 1
NYS Department of Taxation and Finance
03.2024 - Current
Team Member
Target
03.2024 - Current
Team Leader
Target
10.2019 - 03.2024
Intern
Mohawk Valley Crime Investigation Center
09.2019 - 01.2020
Bachelor of Science - Fraud and Financial Crime Investigation, Criminal Intelligence Analysis
Utica College
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