Kelsey Carr
Sedro-Woolley,WA
Summary
- Hardworking Medical Receptionist brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
- Organized Esthetician proficient in computer spa programs, product sales and customer appointment set-up.
- Military professional effective at leading teams to accomplish ambitious goals. Expertise in customer care and security. Deadline-oriented and skillful in handling multiple time-critical tasks simultaneously.
- Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
13
13
years of professional experience
Work History
Medical Receptionist
Coastal Foot And Ankle Clinic
05.2023 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Invoiced patients accurately in line with charging guidelines.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Completed patient referrals to other medical specialists.
Medical Esthetician
LightRx Face And Body
08.2021 - 04.2022
- Performed over 100 facials, chemical peels and waxing procedures per week
- Sterilized equipment for patient treatments.
- Analyzed skin condition and made appropriate product recommendations.
- Fostered friendly, warm and exceptional customer experience.
- Recommended retail products for at-home use.
- Educated patients on treatment options.
- Welcomed clients arriving for appointments.
Military Police
U.S. Navy Active Duty
04.2016 - 04.2020
- Patrolled base facilities and housing areas to deter crime, monitor activities and provide force protection.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles and verifying deliveries prior to entrance to secure areas.
- Provided flight line security patrols to protect against incursion from unauthorized personnel and maintain security of highly valuable aircraft with classified components and design elements.
- Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
- Maintained 100% accountability of assigned equipment worth more than $100,000.
Server Shift Leader
Cracker Barrell Old Country Store
01.2011 - 04.2016
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
Education
Associate of Science - Prenursing Studies
Shoreline Community College
Seattle, WA05.2023
Esthetician License - Esthetics
Grabber School of Hair Design
St Louis, MO08.2021
High School Diploma -
Greenville High School
Greenville, AL2012
Skills
- Issue and Complaint Resolution
- Call Documentation
- Upbeat and Positive Personality
- Exceptional Communicator
- Courteous with Strong Service Mindset
- CPR Certified
- Patient Health Information Access
Timeline
Medical Receptionist
Coastal Foot And Ankle Clinic
05.2023 - Current
Medical Esthetician
LightRx Face And Body
08.2021 - 04.2022
Military Police
U.S. Navy Active Duty
04.2016 - 04.2020
Server Shift Leader
Cracker Barrell Old Country Store
01.2011 - 04.2016
Associate of Science - Prenursing Studies
Shoreline Community College
Esthetician License - Esthetics
Grabber School of Hair Design
High School Diploma -
Greenville High School
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