Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelsey Caswell

Boca Raton,FL

Summary

Skilled lifeguard, coffee maker, and server. Remain calm and collected in stressful situations such as open ocean saves, immediate first aid, busy work days, and training new employees. Very organized worker and quick to meet challenging demands. Extremely hard worker, always on time and put in all my effort every shift I work.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lifeguard

Mike Kelleher
05.2021 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid, CPR and AED to offer individuals in distress optimal support.
  • Participate in renewing my Lifeguard certification through RedCross and American Lifeguard Association.
  • Complete open water surf certification every year.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around open ocean as well as swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in timely, efficient manner.
  • Responded to patron incidents in professional and timely manner.
  • Demonstrated rescue techniques and provided first aid in emergency situations.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Administered CPR and first-aid following best practices.
  • Inspected and tested pool equipment functionality to minimize hazards.
  • Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
  • Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.

Coffee Shop Worker

John Silvera
09.2020 - Current
  • Made fresh variety of iced and hot drinks including coffees, teas, and energy drinks.
  • Cooked and assembled breakfast sandwiches and lunch wraps.
  • Consistently responded to drive thru orders while working at register.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance.
  • Pleasantly interacted with customers during hectic periods in order to maintain fun and happy working environment.
  • Memorize menu for more effective customer service.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Food Server

Steven Lanza
11.2022 - 05.2023
  • Remained at assigned station of food.
  • Served fresh food throughout my entire shift.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
  • Restocked supplies during downtime.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Followed food safety and sanitation guidelines.

Ice Cream Scooper

Diane Mann
04.2018 - 09.2020
  • Served customers with speed and detail orientation, keeping partner and I running smoothly throughout extremely busy hours
  • Kept work area tidy and sanitary, promptly addressing spills, and other messes.
  • Operated cash register, taking payments and issuing customer receipts.
  • Maintained cleanliness and organization both in shop and behind counter
  • Memorized ice cream flavors, toppings, sundaes, and milkshakes in order to improve my customer service.
  • Offered samples of new ice cream flavors to customers.
  • Greeted incoming customers informing them on allergy related flavors.
  • Reliable, friendly customer service.
  • Maintained timely schedule, attending shifts at both ice cream shop locations.
  • Participated in all opening shifts while staying to close up shop most days as well.

Coffee Shop Worker

David Levesque
01.2018 - 04.2020
  • Made a variety of iced and hot coffees, teas, and smoothies
  • Worked on breakfast and lunch sandwich station.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Operated espresso machines and commercial coffee brewers to create lattes, cappuccinos, and chai.
  • Maintained regular and consistent attendance on both opening and closing shifts.
  • Pleasantly interacted with customers during hectic periods to keep calm work environment.
  • Consistently checked in on customers sitting down in dining room, cleaning their plates, and making sure they had everything they needed.
  • Restocked products by brining them from back as needed throughout each shift.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Education

Health Science

Florida Atlantic University
Boca Raton, FL
05.2026

High School Diploma -

Narragansett High School
Narragansett, RI
06.2022

Skills

  • AED, CPR, First Aid certified
  • Time Management Skills
  • Customer Service Excellence
  • Coffee and Tea Expertise

Certification

  • First Aid/CPR Certified
  • Surf Certified Lifeguard

Timeline

Food Server

Steven Lanza
11.2022 - 05.2023

Lifeguard

Mike Kelleher
05.2021 - Current

Coffee Shop Worker

John Silvera
09.2020 - Current

Ice Cream Scooper

Diane Mann
04.2018 - 09.2020

Coffee Shop Worker

David Levesque
01.2018 - 04.2020

Health Science

Florida Atlantic University

High School Diploma -

Narragansett High School

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Kelsey Caswell