Kelsey Caughlin
Linden,MI
Summary
Early-career professional with experience in credit union, restaurant, and customer-facing roles. Strong in sales, attention to detail, and resolving customer needs with professionalism. Proven ability to explain options clearly, handle transactions accurately, and build lasting relationships that support repeat business.
Overview
4
4
years of professional experience
Work History
Bank Teller
Genisys Credit Union
Fenton, Michigan
09.2025 - Current
- Processed member deposits, withdrawals, and payments accurately.
- Promoted credit union products and services based on individual member needs.
- Explained account options and services to help members make informed decisions.
- Balanced cash drawers and verified transactions for accuracy.
Server/Bartender
The Barn
Fenton, Michigan
07.2022 - Current
- Sold food and beverage products by recommending options based on customer preferences.
- Developed relationships with new and returning customers to encourage repeat business.
- Handled high-volume customer transactions accurately and in a fast-paced environment.
- Resolved customer questions and concerns while maintaining positive relationships.
Education
BBA - Marketing
University of Michigan, Flint
Flint, MI05-2027
Associate of Arts - Liberal Arts
Charles Stewart Mott Community College
Flint, MI12-2024
Skills
- Customer relationship management
- Market research
- Digital marketing
- Sales promotion
- Microsoft Excel
- Cash handling
Timeline
Bank Teller
Genisys Credit Union
09.2025 - Current
Server/Bartender
The Barn
07.2022 - Current
BBA - Marketing
University of Michigan, Flint
Associate of Arts - Liberal Arts
Charles Stewart Mott Community College