Kelsey Christensen
Boise,ID
Summary
Detail-oriented event manager with proven ability to develop creative, effective and successful event strategies. Possesses excellent communication and interpersonal skills to establish and maintain positive working relationships. Adept at managing all aspects of event planning including logistics, venue selection and catering.
Overview
9
9
years of professional experience
Work History
Conference Services & Event Manager
Block 22 Hotels
Boise, ID
06.2021 - Current
- Facilitated pre-event communication between attendees, speakers, vendors, clients and internal teams to align on event expectations.
- Coordinated logistics for events, including venue setup, catering, AV equipment, registration, scheduling and transportation.
- Developed event marketing by managing invitations, website information, and email /social media campaigns.
- Managed contracts and budgets for events, tracking expenses and ensuring compliance with financial guidelines.
- Organized hotel room block stays for attendees including VIPs, special requests, and security detailing.
- Facilitated post-event communication by gathering surveys for recorded data analysis.
Front Desk Manager On Duty
The Grove Hotel & Hotel 43
Boise, ID
09.2018 - 06.2021
- Supervised daily operations and ensured compliance with company policies.
- Inspected guest rooms for cleanliness and adherence to hotel standards.
- Coordinated banquet events from planning to execution for diverse clientele.
Bartender
Warfield Brewery & Distillery
Ketchum, ID
05.2018 - 09.2018
- Prepared and served a variety of craft beers and cocktails.
- Provided excellent customer service and addressed guest inquiries.
Front Desk Agent
Sun Valley Resort
Sun Valley, ID
07.2017 - 05.2018
- Handled guest inquiries and resolved issues promptly for excellent customer service.
- Managed reservations using hotel management software efficiently.
Education
Bachelor of Science - Hospitality And Tourism Management
Utah Valley University
Orem, UT08-2018
Bachelor of Arts - Liberal Arts And Sciences
College of Southern Idaho
Twin Falls, ID05-2016
Skills
- Event planning
- Budget management
- Contract negotiation
- Logistics coordination
- Event marketing
- Customer relationship management
Timeline
Conference Services & Event Manager
Block 22 Hotels
06.2021 - Current
Front Desk Manager On Duty
The Grove Hotel & Hotel 43
09.2018 - 06.2021
Bartender
Warfield Brewery & Distillery
05.2018 - 09.2018
Front Desk Agent
Sun Valley Resort
07.2017 - 05.2018
Bachelor of Arts - Liberal Arts And Sciences
College of Southern Idaho
Bachelor of Science - Hospitality And Tourism Management
Utah Valley University