Kelsey Curlutu
Auburndale,FL
Summary
Dedicated Customer Service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.
Overview
7
7
years of professional experience
Work History
Special Events Manager
1916
Lakeland, FL
05.2020 - Current
- Managed administrative logistics of events planning, event booking and event promotions.
- Selected and ordered refreshments, decor and event materials.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
Claims Analyst
Advicare Health
Lakeland, FL
10.2017 - 04.2020
- Viewed reports regularly to make sure processing was conducted efficiently.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
- Directed and coordinated various investigations conducted by field investigation team.
Patient Care Coordinator
Lakeland Regional Health
Lakeland, FL
06.2015 - 10.2017
- Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Reviewed medical charts and served as liaison between patient, doctor and hospital.
- Completed documentation of care, hospital actions and patient activities.
Education
Bachelor of Business Administration - Human Resources Development
Polk State College
Winter Haven, FL08.2025
High School Diploma -
Lakeland Senior High School
Lakeland, FL06.2014
Skills
- Department Development
- Agenda Setting
- Administrative Recordkeeping
- Contractual Obligations
- Client Satisfaction
- Service Coordination
- Project Deadlines Management
- Accurate Documentation
Timeline
Special Events Manager
1916
05.2020 - Current
Claims Analyst
Advicare Health
10.2017 - 04.2020
Patient Care Coordinator
Lakeland Regional Health
06.2015 - 10.2017
Bachelor of Business Administration - Human Resources Development
Polk State College
High School Diploma -
Lakeland Senior High School
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