Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelsey Davis

West Monroe,LA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience
1
1
Certificate

Work History

Cosmetic Counter Manager

Lancome Cosmetics
03.2022 - Current
  • Circulated cosmetic department to promptly and politely welcome customers and engage in conversation to assess needs.
  • Introduced initiatives and sales strategies to exceed sales goals 12% over less than a year.
  • Collaborated with store management to plan and prepare for special events, adjusting employee schedules and inventory to achieve smooth, efficient department operations.
  • Researched and assessed new products to develop effective merchandising and promotion plans.

Sales Associate

Ulta
10.2020 - 03.2022
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.

Registered Behavior Technician

Family Solutions Inc.
05.2018 - 11.2020
  • Planned and implemented individualized interventions as part of behavior treatment plans.
  • Documented patients' activities and behaviors into EHR system for recordkeeping.
  • Applied ABA therapy and replacement strategies to positively affect client behaviors.
  • Identified treatment goals based on individual diagnosis and history.

Swim Instructor

Louisiana Tech University
05.2014 - 08.2017
  • Maintained strong proficiency in CPR, First Aid and other rescue techniques to provide optimal support to individuals in distress.
  • Led instructional classes for children to protect recreational users from dangerous situations.
  • Engaged with students to help them acclimate to and become comfortable in pool.
  • Explained safety rules and procedures regarding the pool area and swimming activities to patrons and guests to inform and educate.
  • Worked one-on-one with special needs students, delivering guidance and reassurance.

Education

High School Diploma -

Ruston High School
Ruston, LA

Bachelor of Science - Psychology

University Of Louisiana At Monroe
Monroe, LA
05.2023

Skills

  • ABA techniques
  • Cosmetic Procedures
  • Cash Register Operations
  • Appointment setting
  • Behavior management
  • Data collection
  • Customer service
  • Organization
  • Problem resolution
  • Suggestive Selling
  • Event Promotion
  • Client Needs Assessment

Certification

  • Certified Registered Behavior Therapist, Family Solutions - 2018-2020

Timeline

Cosmetic Counter Manager

Lancome Cosmetics
03.2022 - Current

Sales Associate

Ulta
10.2020 - 03.2022

Registered Behavior Technician

Family Solutions Inc.
05.2018 - 11.2020

Swim Instructor

Louisiana Tech University
05.2014 - 08.2017

High School Diploma -

Ruston High School

Bachelor of Science - Psychology

University Of Louisiana At Monroe

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Kelsey Davis