Kelsey Donald
Warren,MI
Summary
Successful Flight Attendant with strong dedication to safety and customer service. Smart and polished with dynamic interpersonal skills. Known for excellent service and friendly, personable attitude.
Overview
8
8
years of professional experience
Work History
Flight Attendant
Spirit Airlines Inc.
Detroit, MI
08.2019 - Current
- Responded to medical emergencies as needed during flights.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
- Adhered to company policies regarding security measures and protocol at all times.
- Directed junior team members in proper duties and company regulations.
- Supported smooth takeoffs and landings by keeping passengers in compliance with flight regulations.
- Controlled flight environment by responding to disruptive passengers per FAA and federal guidelines.
Waitress and Host
First Watch
Troy, MI
07.2018 - 06.2019
- Coordinated seating with guests and fellow employees to ensure a high guest and company satisfaction rate.
- Quickly communicated orders from guests to fellow staff.
- Successfully maintained customer safety by following all cleaning procedures.
Waitress and Host
Friars Kitchen and Bakery
Warren, MI
09.2016 - 02.2018
- Built a loyal customer base and established credibility among peers.
- Responsibly opened and closed the restaurant according to owner's specifications.
- Answered phone calls to effectively coordinate reservations, carry out orders, or menu specifications.
Education
Associate in Business
Macomb Community College
Warren, MI12-2023
Skills
- Adaptable
- Safety Oriented
- Compassionate
- Emergency Response
- Customer Service
- Personable
References
- Sherri Mercier - Spirit Airlines, Flight Attendant (734)-341-5981
- Harold Mendez - Spirit Airlines, Supervisor (954)-218-3727
- Justin Bates - First Watch General Manager - (313)-610-5923
- Bianca Kannou - First Watch Kitchen Manager - (586)-480-9796
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Flight Attendant
Spirit Airlines Inc.
08.2019 - Current
Waitress and Host
First Watch
07.2018 - 06.2019
Waitress and Host
Friars Kitchen and Bakery
09.2016 - 02.2018
Associate in Business
Macomb Community College
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