Kelsey Fernandes
Summary
Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, and developing successful sales campaigns. Proven success in exceeding targets in fast-paced, high-growth environments. Expertise in identifying customer pain points, delivering tailored solutions, and fostering strong relationships with decision-makers. A strong leader with a consultative sales approach, committed to driving customer success and shaping sales strategies for growth in a startup environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Account Executive
TransPerfect
01.2022 - Current
- Worked with 75+ Logos such as Google, Epic Games, Dynatrace, Chevron, Seagate
- Spearhead the sales process from prospecting to closing to collections for a global translation services company specializing in legal and technical translations
- Manage a portfolio of clients, including C-Level executives and key decision-makers, consistently driving cost savings of over 20% in translation spend through expert service offerings
- Grew revenue year over year by over 20%, hitting and exceeding sales targets
- Manage and close an average of 40+ opps per month, with over 450 Opps closed in 2024
- Cultivate long-term relationships with clients, ensuring customer satisfaction and securing repeat business
- Collaborate with cross-functional teams, including customer success and product, to tailor solutions to meet customer needs
- Relevant Skills: B2B sales, solution-based selling, C-level presentations, cross-functional collaboration, client relationship management, pipeline development
Sales Representative
Gallo Sales Company
07.2019 - 01.2022
- Managed 23+ accounts, working closely with decision-makers to close deals and drive incremental sales
- Successfully negotiated and implemented retail merchandising solutions, leveraging product knowledge and customer insights
- Exceeded sales quotas by identifying key customer pain points and delivering targeted product solutions
- Developed and managed a robust pipeline, ensuring timely follow-ups and consistent sales growth
- Relevant Skills: Account management, pipeline development, solution-based sales, customer relationship management, goal achievement
Certified Custom Framer
Michaels Stores, Inc.
12.2018 - 05.2019
- Provided personalized framing solutions to customers, demonstrating product knowledge and understanding of customer needs
- Collaborated with the sales team to ensure customer satisfaction and optimized the sales process
- Relevant Skills: Customer service, consultative sales, problem-solving, cross-team collaboration
Marketing Intern
Ray Morgan Company
05.2018 - 08.2018
- Created marketing materials and blog posts to increase brand awareness and engage potential customers
- Assisted the marketing team in campaign execution, contributing to the company’s visibility and market presence
- Relevant Skills: Marketing strategy, content creation, customer engagement
Education
Bachelor of Arts - Business Marketing
California State University, Chico
Chico, CA05-2019
Bachelor of Arts - Art Studio
California State University, Chico
Chico, CA05-2019
Skills
- Sales
- B2B
- Account Management
- Marketing
- Customer Success
- SaaS Solutions
- Microsoft Office
- Adobe Creative Cloud
- Solution-Based Sales
- Consultative Sales Approach
- Account & Pipeline Management
- Cross-Functional Collaboration
- Leadership & Teamwork
- Time Management & Organizational Skills
Certification
- Analytical Leadership Certificate, Seufferlein Sales Program (SSP), CSU, Chico, 05/19
- Communicative Leadership Certificate, Seufferlein Sales Program (SSP), CSU, Chico, 05/19
- Professional Sales Certificate, Seufferlein Sales Program (SSP), CSU, Chico, 05/19
Accomplishments
- Exceeded Quotas: Consistently surpassed sales targets at TransPerfect and Gallo Sales, delivering results in challenging and fast-moving environments.
- Cost Savings for Clients: Helped clients reduce translation costs by over 20% at TransPerfect, demonstrating a deep understanding of their needs and providing tailored solutions.
- Leadership in Alpha Chi: Current Alumni Executive Board Member. Held various leadership roles, developing skills that are highly applicable to a fast-paced, startup environment.
Additional Information
Entrepreneurial Mindset: Leadership roles and initiative at Alpha Chi, along with consistent ability to innovate and take ownership of projects, align well with the entrepreneurial spirit sought at 11x., Fast-Paced Environments: Experience in account management and sales, particularly at TransPerfect and Gallo Sales, has honed the ability to succeed in a high-velocity startup environment.
Timeline
Account Executive
TransPerfect
01.2022 - Current
Sales Representative
Gallo Sales Company
07.2019 - 01.2022
Certified Custom Framer
Michaels Stores, Inc.
12.2018 - 05.2019
Marketing Intern
Ray Morgan Company
05.2018 - 08.2018
Bachelor of Arts - Business Marketing
California State University, Chico
Bachelor of Arts - Art Studio
California State University, Chico
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