Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Interests
Timeline
Generic

Meagan Armstrong

Portland,OR

Summary

Experienced Project Manager with a strong background in data annotation and linguistics. Highly dependable, team-oriented, and goal-driven. A personable, engaging, and motivated professional with a proven track record in enhancing team performance and client satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Account Manager

TransPerfect
04.2025 - 08.2025
  • Served clients with knowledgeable, friendly support and provided the most optimal solutions.
  • Created client estimates with a breakdown of services and costs.
  • Participated in bi-weekly client calls to provide status updates and address questions and/or concerns.
  • Worked with sales team to collaboratively reach targets.
  • Fostered positive relationships with customers through effective communication and quick responses.

Project Manager

Welocalize
04.2022 - 08.2024
  • Responsible for project intake, cost estimates and quoting, using automated and manual processes.
  • Managed vendors across 13 languages.
  • Used Phrase, XTM, and custom TMS to manage all phases of delivery, including quality phases.
  • Oversaw supplier performance from initiation to delivery, ensuring timely outcomes, including high visibility priority projects and continuous workflows.
  • Responsible for fast-paced client communication to negotiate project details and to inform stakeholders.
  • Managed partner engagement, ensuring supplier performance and capacity planning.
  • Created Standard Operating Procedures (SOPs), including training documents for new hires.
  • Hosted internal operations meetings and used meeting notes, agendas, and kanban boards to share information.
  • Developed Key Results (KRs) to meet team business goals for margins and on-time delivery.
  • Experienced with Kanban and Scrum methodologies.
  • Managed monthly internal financial tasks, purchase order creation, reporting, and invoicing.
  • Worked cross-functionally with shared services in engineering and desktop publishing services.

Language Annotation Specialist

Welocalize
09.2021 - 04.2022
  • Annotated real and synthetic client data to support data quality and machine learning processes.
  • Effectively communicated with project managers and team members, ingesting client feedback to meet quality metrics, working across time zones in a global/remote environment.
  • Successfully managed multiple annotation projects, meeting deadlines while maintaining a high level of accuracy.
  • Proficient in utilizing ACEEditor to tag text with specific categories and attributes.

English Teacher

My Dear Teacher
09.2019 - 04.2022
  • Taught adult language learners across various proficiency levels, planning weekly lessons and incorporating supplemental materials.
  • Facilitated remote learning, using online teaching platforms and hosting large audience virtual meetings.
  • Used adaptive teaching styles to support diverse student needs, ensuring success of individuals and improving average class scores.
  • Participated in continuing education and mentorship programs with administrators.

Education

Master of Arts - TESOL

Portland State University
Portland, OR
07.2018

Bachelor of Arts - Social Science

Portland State University
Portland, OR
12.2010

Skills

  • High Level of Technical Acumen With Translation Tools
  • Team Management
  • Strong Communication
  • Highly Dependable
  • Client Relations
  • Team Oriented
  • Attentive
  • Prompt Handling

Affiliations

  • Student Organization of Applied Linguistics
  • Portland State University, Portland, Oregon
  • Led monthly meetings with officers and members, and coordinated events with faculty, students, and guest speakers.
  • Promoted membership and participation through presentations in new student orientations and classes.
  • Familiar with OrgSync for organizational management.

Certification

2011-01 TESOL Certificate

Interests

I enjoy watching documentaries and reality showsI love learning about animals and discussing them with my six year-old nephewCamping with friendsTraveling all over the world

Timeline

Account Manager

TransPerfect
04.2025 - 08.2025

Project Manager

Welocalize
04.2022 - 08.2024

Language Annotation Specialist

Welocalize
09.2021 - 04.2022

English Teacher

My Dear Teacher
09.2019 - 04.2022

Bachelor of Arts - Social Science

Portland State University

Master of Arts - TESOL

Portland State University

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