Overview
Summary
Work History
Education
Skills
Timeline
Generic

Kelsey Gales

Charlotte,NC

Overview

10
10
years of professional experience

Summary

Dynamic Production Manager with a proven track record at Sweet Girl Cookies, excelling in operations management and staff leadership. Enhanced productivity by implementing solutions, while fostering a culture of continuous improvement. Skilled in production planning and committed to delivering exceptional customer support.

Work History

Production Manager

Sweet Girl Cookies
11.2015 - Current
  • Assisted in maintaining safety standards within production environment.
  • Strong organizational and documentation skills
  • Ability to work collaboratively in a small team environment
  • Contributed to maintaining clean and organized workspaces for optimal efficiency.
  • Observed quality control processes to ensure product consistency.
  • Resolved issues quickly to maintain productivity goals.
  • Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
  • Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
  • Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Sourced materials to keep up with production goals and meet customer demands.
  • Reduced waste and material costs by optimizing resource allocation and inventory management.
  • Determined suitable crew requirements, scheduled employees
  • Enhanced product quality by implementing rigorous quality control checks at every production stage.
  • Streamlined production processes, significantly reducing downtime and increasing efficiency.

Cashier

Food Trucks
01.2016 - 2019
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer balances throughout shifts.
  • Assisted customers with product inquiries and recommendations.
  • Ensured cleanliness and organization of service areas during peak hours.

Education

Associate of Science - Baking & Pastry

Johnson & Wales University, Charlotte, NC, US
Charlotte, NC

Skills

  • Production planning
  • Operations management
  • Staff management
  • Production scheduling
  • Continuous improvements
  • Customer support

Timeline

Cashier

Food Trucks
01.2016 - 2019

Production Manager

Sweet Girl Cookies
11.2015 - Current

Associate of Science - Baking & Pastry

Johnson & Wales University, Charlotte, NC, US
Kelsey Gales