Kelsey Gales
Charlotte,NC
Overview
10
10
years of professional experience
Summary
Dynamic Production Manager with a proven track record at Sweet Girl Cookies, excelling in operations management and staff leadership. Enhanced productivity by implementing solutions, while fostering a culture of continuous improvement. Skilled in production planning and committed to delivering exceptional customer support.
Work History
Production Manager
Sweet Girl Cookies
11.2015 - Current
- Assisted in maintaining safety standards within production environment.
- Strong organizational and documentation skills
- Ability to work collaboratively in a small team environment
- Contributed to maintaining clean and organized workspaces for optimal efficiency.
- Observed quality control processes to ensure product consistency.
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Reviewed work for quality and compliance with company standards and design specifications.
- Sourced materials to keep up with production goals and meet customer demands.
- Reduced waste and material costs by optimizing resource allocation and inventory management.
- Determined suitable crew requirements, scheduled employees
- Enhanced product quality by implementing rigorous quality control checks at every production stage.
- Streamlined production processes, significantly reducing downtime and increasing efficiency.
Cashier
Food Trucks
01.2016 - 2019
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with product inquiries and recommendations.
- Ensured cleanliness and organization of service areas during peak hours.
Education
Associate of Science - Baking & Pastry
Johnson & Wales University, Charlotte, NC, US
Charlotte, NCSkills
- Production planning
- Operations management
- Staff management
- Production scheduling
- Continuous improvements
- Customer support
Timeline
Cashier
Food Trucks
01.2016 - 2019
Production Manager
Sweet Girl Cookies
11.2015 - Current
Associate of Science - Baking & Pastry
Johnson & Wales University, Charlotte, NC, US