Professional Summary
Overview
Work History
Education
Skills
Timeline

Kelsey Gatewood

Children's Mercy Hospital
Kansas City,MO
14
years of professional experience

Experienced with patient care and therapeutic interventions in behavioral health settings. Utilizes de-escalation techniques and therapeutic communication to support patient well-being. Track record of effective team collaboration and adaptability in high-pressure situations.

Work History

Behavioral Health Technician

7 Months
Children's Mercy Hospital | 01.2026 - Current
  • Provided direct support to children with behavioral and emotional challenges in clinical settings.
  • Used Epic EHR to document patient information, progress notes, and treatment plans.
  • Conducted patient rounds, took vitals and charted on each patient every shift.

Barista

12 Years 4 Months
Various Locations | 02.2013 - 06.2025
  • Communicated effectively with customers and coworkers to ensure a positive experience.
  • Mastered coffee-making techniques, enhancing customer satisfaction through quality espresso extraction, milk steaming, and latte art.
  • Trained new baristas on coffee preparation techniques and customer service standards.

Care Facilitator

8 Months
KidsTLC | 11.2023 - 07.2024
  • Managed challenging behaviors through positive reinforcement techniques and crisis intervention when necessary in a long-term residential psychiatric youth facility on units with up to 12 patients.
  • Completed necessary reports and documentation to maintain thorough, accurate case records.

Au Pair

1 Year 1 Month
Forest-Galloway Family | 10.2022 - 11.2023
  • Enhanced language development through engaging reading sessions and storytelling.
  • Coordinated educational outings to park and library, fostering exploration and learning.
  • Enforced family rules to maintain order in the household. and discipline in accordance with family rules.
  • Monitored and documented child progress and behavior.

Behavior Interventionist

9 Months
Citizens of the World Charter School | 09.2021 - 06.2022
  • Applied de-escalation techniques to effectively manage clients' behavior issues.
  • Tracked and documented clients' behavioral progress daily to inform intervention strategies.

Education

Some College (No Degree)

University of Kansas

Skills

Crisis intervention
Mental Health Support
Behavioral assessment
Psychosocial Rehabilitation
Clinical documentation
Patient Confidentiality and Data Security

Timeline

Behavioral Health Technician

Children's Mercy Hospital
01.2026 - CurrentRead More

Care Facilitator

KidsTLC
11.2023 - 07.2024Read More

Au Pair

Forest-Galloway Family
10.2022 - 11.2023Read More

Behavior Interventionist

Citizens of the World Charter School
09.2021 - 06.2022Read More

Barista

Various Locations
02.2013 - 06.2025Read More

University of Kansas

Some College (No Degree)
Read More
Kelsey Gatewood