Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelsey Glazik

Palatine,IL

Summary

Professional with solid experience in direct support roles. Skilled in providing compassionate care and assistance, ensuring individuals achieve their highest potential. Strong focus on team collaboration and adapting to changing needs. Known for reliability, effective communication, and fostering supportive environment. Prepared to drive impactful results in leadership capacity.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Lead Direct Support Professional

Clearbrook
05.2022 - Current
  • Guide other DSP’s through an adult day program for the disabled
  • Create lesson plans to run activities for the clients in the program
  • Provide assistance to the program coordinator by completing clerical tasks
  • Maintain positive relationships with clients and their families.

Personal Support Worker

Clearbrook
08.2012 - Current
  • Teach Special Needs adult to accomplish simple daily tasks and necessary life skills to live on own
  • Run Individual Service Plan (ISP) goals to accumulate data for behavior analysts
  • Care for client and family by providing companionship and helping the individual adjust to new lifestyles.

LTL Account Manager

Trifecta Transport
11.2021 - 05.2022
  • Quoted, booked and tracked shipments for customers
  • Learned how to use programs and software for daily functions
  • Provided quality customer service by all methods of communication.

General Insurance Apprentice

Zurich Insurance
08.2020 - 09.2021
  • Rotated in various functions in the Premium Audit and Claims departments
  • Performed examinations of policyholder accounts and financial records to ensure accurate calculation of premiums
  • Assisted in processing client claims by making phone calls to insurance companies and entering all information needed into the computer system.

Education

Bachelor of Science - Business Administration -

Elmhurst College
Elmhurst, IL
12.2023

Skills

  • Proficient in Microsoft Office: Excel, Word, PowerPoint and Outlook
  • Strong communication skills
  • High aptitude for patience, problem solving and learning

Certification

  • CPR/AED Certification
  • First Aid Certification

Timeline

Lead Direct Support Professional

Clearbrook
05.2022 - Current

LTL Account Manager

Trifecta Transport
11.2021 - 05.2022

General Insurance Apprentice

Zurich Insurance
08.2020 - 09.2021

Personal Support Worker

Clearbrook
08.2012 - Current

Bachelor of Science - Business Administration -

Elmhurst College
Kelsey Glazik