Alexis Steinkellner
YAI Seeing Beyond Disabilities
Fairfield,CA
1
Certification
6
years of professional experience
Detail-oriented Administrative and Program Support Professional with 4+ years of experience across residential, educational, and clinical settings. Proven expertise in documentation, compliance (Title 17, HIPAA), audit preparation, and cross-functional coordination. Known for maintaining high standards in fast-paced, high-responsibility environments while supporting both clients and operational teams.
Work History
Lead Direct Support Professional
1 Year 2 Months- Completed detailed daily notes, incident reports, and progress documentation in accordance with agency and regulatory standards
- Supported daily scheduling, task prioritization, and structured routines within the residence
- Served as a key communication link between supervisors and direct-care staff to ensure service continuity and compliance
- Maintained confidentiality and compliance with organizational policies and procedures
- Supported daily operational coordination to maintain structured routines and program stability
Program Assistant
8 Months- Supported daily operations of SLS/ILS programs serving adults with disabilities
- Managed and organized client files, assessments, and service documentation
- Assisted with Title 17 and NBRC compliance and audit preparation
- Conducted safety checks and documented findings per program requirements
- Provided administrative and HR support, including onboarding assistance and internal communication
- Coordinated staff training logistics and documentation
- Acted as a liaison between staff, supervisors, and external agencies
- Supported successful audit preparation through accurate file management and compliance documentation
Behavior Technician
1 Year 11 Months- Supported students across school environments using structured intervention plans
- Collected, organized, and maintained accurate behavioral data and session documentation
- Collaborated with educators and supervisors to support student progress
- Maintained compliance with HIPAA and organizational documentation standards
Behavior Technician
6 Months- Delivered 1:1 and group-based support services in clinical settings
- Maintained accurate session notes and progress documentation
- Implemented supervisor feedback and procedural updates
- Ensured compliance with HIPAA and clinical standards
Beauty Advisor
4 Months- Provided personalized beauty consultations, enhancing customer satisfaction and loyalty.
- Demonstrated expertise in product knowledge across skincare, makeup, and fragrance categories.
- Assisted customers with product selection, ensuring alignment with individual beauty needs and preferences.
- Collaborated with team members to maintain an organized and visually appealing sales floor.
- Addressed customer inquiries and resolved issues promptly, maintaining high service standards.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Participated in promotional events, driving engagement and increasing brand visibility within the community.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
Cook
10 Months- Prepared and cooked menu items according to established recipes and quality standards.
- Maintained cleanliness and organization of kitchen area, adhering to food safety regulations.
- Collaborated with team members to ensure timely service during peak hours.
- Trained new staff on cooking techniques and safety protocols, enhancing team efficiency.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Oversaw kitchen operations during shifts, ensuring consistency in food quality and presentation.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Cosmetology License - Cosmetology
High School Diploma
Skills
Documentation & Record Keeping
Microsoft Word/Excel/Outlook
Scheduling & Coordination
Time Management In High Demand Settings
Compliance & Audit Support (Title 17
HIPAA)
Digital Record Systems
Cross-Team Communication
Confidential Information Handling
First aid and safety
Customer service
Data entry
Critical thinking
Certification
- Registered Behavior Technician (RBT)
- DSP Training (Year 1 & Year 2)
- Valid Driver's License
Timeline
Lead Direct Support Professional
YAI Seeing Beyond Disabilities
06.2025 - CurrentRead More
Program Assistant
On My Own Independent Living Services
07.2024 - 03.2025Read More
Behavior Technician
Maxim Healthcare
08.2022 - 07.2024Read More
Behavior Technician
Center for Autism and Related Disorders (CARD)
02.2022 - 08.2022Read More
Beauty Advisor
Ulta Beauty Inc.
06.2021 - 10.2021Read More
Cook
Sonic
07.2020 - 05.2021Read More
Milan Institute of Cosmetology
Cosmetology License from Cosmetology
Read More
Vacaville High School
High School Diploma
Read More