Kelsey Grubbs
Sikeston,MO
Summary
Dynamic professional with extensive experience in agriculture and office operations, excelling in client support and meticulous data management. Proven track record in project management and effective team collaboration, consistently enhancing operational efficiency. Skilled in administrative support and proficient in computer applications, fostering strong relationships and delivering high-quality results.
Overview
9
9
years of professional experience
Work History
Area Administrative Assistant
USDA Natural Resource Conservation Service
06.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Program Support Specialist
USDA Natural Resources Conservation Service
09.2021 - 06.2023
- Checked account information for eligibility with program plans and guidelines.
- Responded to in-person and telephone requests for information and assistance.
- Implemented best practices in program management, contributing to a consistent record of success across all initiatives.
- Created documents, reports, and spreadsheets detailing program information.
- Investigated issues and provided knowledgeable responses to resolve customer concerns.
Program Technician
USDA Farm Service Agency
11.2019 - 09.2021
- Delivered high-quality results under strict deadlines by effectively prioritizing tasks and managing time efficiently.
- Contacted program applicants and obtained required enrollment information, documentation and signatures.
- Assisted field office staff with activities to increase program awareness and participation.
- Managed Facility Loan program signups for multiple offices ensuring the Loan Officer received all necessary paperwork to continue with processing.
Production Line Operator
Tetra Pak
05.2019 - 11.2019
- Ensured high-quality output by conducting thorough quality control checks and promptly addressing any issues identified.
- Maintained a safe working environment by adhering to safety protocols, conducting routine inspections, and providing necessary training to fellow operators.
- Minimized material waste during production runs through careful monitoring of raw material usage and adherence to established guidelines.
- Consistently met or exceeded daily production targets through diligent monitoring of equipment performance and proactive problemsolving.
General Farm Hand
Grubbs Farms
01.2018 - 05.2019
- Collaborated with team members to ensure timely completion of seasonal tasks such as planting, harvesting, and field preparation.
- Assisted with financial record-keeping tasks to aid in budget planning and adherence for farm operations.
- Maintained records of crop yields, livestock and other essential farm data to track farm performance.
- Contributed to the overarching mission of the farm through diligent work ethic, attention to detail, and unwavering commitment to sustainable agriculture practices.
Poultry Processor
Pilgrims Pride JBS
07.2017 - 01.2018
- Inspected poultry product for defects and removed defective pieces from conveyor belt.
- Followed local, state and federal health codes for sanitation, safety and process.
- Collaborated with team members to streamline operations and optimize overall production output.
- Managed time effectively to meet daily production goals without sacrificing attention to detail and quality standards.
Project Manager
Hickman County Schools
05.2016 - 07.2017
- Successfully managed multiple projects and personnel simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Facilitated teamwork among staff members by establishing clear roles, responsibilities, and expectations for program delivery.
- Increased community involvement through organizing events, workshops, and collaborations with local organizations.
- Managed budgets, resources, and staffing effectively to deliver high-quality services within project limitations.
- Trained staff on best practices in youth programming to ensure effective service delivery across all projects.
Education
Bachelor of Science - Agricultural Business
Murray State University
Murray, KY05-2016
Bachelor of Arts - Nonprofit Leadership Studies
Murray State University
Murray, KY05-2016
High School Diploma -
Hickman County High School
Clinton, KY05-2012
Skills
- Client support
- Detail-oriented data management
- Proficient in computer applications
- Administrative support
- Account development and support
- Personnel coordination
- Meticulous attention to detail
- Effective team collaboration
Timeline
Area Administrative Assistant
USDA Natural Resource Conservation Service
06.2023 - Current
Program Support Specialist
USDA Natural Resources Conservation Service
09.2021 - 06.2023
Program Technician
USDA Farm Service Agency
11.2019 - 09.2021
Production Line Operator
Tetra Pak
05.2019 - 11.2019
General Farm Hand
Grubbs Farms
01.2018 - 05.2019
Poultry Processor
Pilgrims Pride JBS
07.2017 - 01.2018
Project Manager
Hickman County Schools
05.2016 - 07.2017
Bachelor of Science - Agricultural Business
Murray State University
Bachelor of Arts - Nonprofit Leadership Studies
Murray State University
High School Diploma -
Hickman County High School
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