Kelsey Haupert
Smyrna,TN
Summary
Dedicated Patient Representative providing superior support for patients in need of reliable information on insurance coverage, finance options, and documentation requirements. Well-versed in scheduling and database management functions, enabling streamlined communication and reduced correspondence backlogs. Expertise lies in identifying client needs and concerns to improve engagement strategies and overall service.
Overview
2
2
years of professional experience
Work History
Patient Coordinator
Adams and Seaton Pediatric Dentistry
10.2023 - Current
- Understanding of dental terminology and dental services
- Experience with finance and insurance management
- Coordinated patient care, scheduling appointments, and providing assistance to the dentist
Registered Behavior Technician
BlueSprig Pediatrics
05.2023 - 09.2023
- Provided Applied Behavior Analysis (ABA) Therapy to those with Autism Spectrum Disorder
- Provided written and verbal progress on treatment goals
- Communicate clearly and effectively with clients, families, and colleagues
Assistant Teacher
Little Miracles Childcare
08.2022 - 03.2023
- Maintaining a clean classroom environment
- Communicate with parents/ guardians to maintain strong relationships
- Provided children with a productive, compassionate learning environment
Education
Bachelor of Science - Child and Family Studies
University of Tennessee
Chattanooga, TN05.2023
High school or equivalent -
Smyrna High School
Smyrna, TN05.2019
Skills
- Documentation
- Verbal and written communication
- Scheduling
- Computer Literacy
- Administrative supervision
- Multitasking
References
- Kate Rapier, Nanny Employer, katerapier@gmail.com, (630) 621-0197
- Emily Williams, Lead Teacher, Emilywhenimsixtyfour@gmail.com, (615) 995-9833
- Jennifer Hernandez, Co-worker, Jennihdez@gmail.com, (615) 600-2093
Involvement Training
- Digital Tools for Learning
- Microsoft Excel
- Dentrix
- HIPAA Training
- CPR Certification
Timeline
Patient Coordinator
Adams and Seaton Pediatric Dentistry
10.2023 - Current
Registered Behavior Technician
BlueSprig Pediatrics
05.2023 - 09.2023
Assistant Teacher
Little Miracles Childcare
08.2022 - 03.2023
High school or equivalent -
Smyrna High School
Bachelor of Science - Child and Family Studies
University of Tennessee
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