Kelsey Henson
Urbana,OH
Summary
Adept Lab Lead and Site Coordinator with a proven track record at Springfield Regional Medical Center, enhancing team morale and patient satisfaction through strategic thinking and effective communication. Skilled in HIPAA compliance and patient care excellence, achieving significant improvements in lab safety and efficiency. Demonstrates a strong work ethic and adaptability, fostering growth and compliance in fast-paced environments. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Lab Lead Inpatient
Springfield Regional Medical Center
02.2022 - Current
- Enhanced team morale with effective communication and proactive problem-solving strategies.
- Improved patient satisfaction by consistently providing efficient and accurate blood draws.
- Managed conflicts within the team effectively, promoting a positive work environment conducive to productivity and growth.
- Collaborated with laboratory staff to maintain proper specimen handling, storage, and transport procedures, resulting in fewer rejected samples.
- Assisted new hires in adapting quickly to their roles through comprehensive orientation programs.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Site Coordinator
CompuNet Clinical Laboratories
04.2016 - 03.2022
- Maintained a safe and productive work environment by enforcing strict adherence to safety guidelines, promptly addressing any hazards or non-compliance incidents.
- Improved site safety standards by conducting regular inspections and enforcing compliance with health and safety regulations.
- Drug Screens
- Processed Blood
- Monthly numbers
- Covid Swabs
- Put patient orders in then draw there blood
Education
Phlebotomy And EKG
Sinclair Community College
04.2016
High School Diploma -
Tri-Village High School
New Madison06.2006
Skills
- Training and coaching
- Customer Focus
- Visual Management
- Teamwork and Communication
- Computer Skills
- Strong Work Ethic
- Incident Reporting
- Worksite safety
- Hand-Held Scanners
- HIPAA Regulations Knowledge
- Adaptable to change
- Lab safety compliance
- Medical terminology understanding
- Infection control protocols
- Data Entry
- Paperwork Processing
Timeline
Lab Lead Inpatient
Springfield Regional Medical Center
02.2022 - Current
Site Coordinator
CompuNet Clinical Laboratories
04.2016 - 03.2022
Phlebotomy And EKG
Sinclair Community College
High School Diploma -
Tri-Village High School
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