Kelsey Hollomon
Clinical Social Worker
Knoxville,TN
Summary
Capable Clinical Social Worker well-versed in educating clients, coordinating/updating treatment plans, and setting up program referrals. Knowledgeable about documentation, recordkeeping, and insurance requirements. Using four years of social work experience in a community-based environment to deliver exemplary client support. Trained in providing crisis intervention services in addition to routine care and support. Conducts assessments, sets goals, and improves client quality of life with hands-on assistance.
Overview
4
4
years of professional experience
Work History
Knox Co Adult CTT Case Manager
Helen Ross McNabb Center
Knoxville, TN
03.2022 - Current
- Worked with numerous different behavioral health teams, clients, and families to implement effective treatment and care plans.
- Documented clinical case notes daily and coordinated follow-up appointments for seamless case management.
- Coordinated program referrals for community-based resources.
- Organized clinical documentation, treatment plans, and referrals to outside community agencies.
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
- Preserved and prepared reports and treatment records.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Tennessee HealthLink Adult Care Coordinator
Helen Ross McNabb Center
Knoxville, TN
05.2021 - 03.2022
- Determined the possible need for higher level of care in complex cases.
- Updated care plans, attended weekly treatment teams, and provided continuous improvement of client care.
- Supported client care via planning and interpretation of programs/referrals.
- Completed client assessments in accordance with current regulations and insurance guidelines.
- Built strong relationships with clients to deliver emotional support and effective case management services.
- Supported clients with behavioral health and mental support to accomplish a greater quality of life and sustain daily needs.
- Provided transportation to doctor's appointments, to ensure treatment adherence.
Behavioral Healthcare Navigator
Frontier Health
Johnson City, TN
08.2019 - 05.2021
- Completed effective case management services as dictated by primary care instructions.
- Connected clients to outside resources and provided listening ear and emotional support.
- Educated clients on such topics as nutrition, medication management, and behavioral health needs.
- Completed daily case notes and managed a growing caseload.
- Recorded all patient discussions and transactions in charts for future reference.
Behavioral Health Technician
Ballad Health Systems
Johnson City, TN
11.2018 - 08.2019
- Built and maintained positive staff relationships to promote teamwork and better serve patients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds every 15 minutes to check on patients.
- Performed client intakes and behavioral health assessment procedures according to internal standards for new admissions.
- Facilitated on-site activities, support groups, therapy groups, and outings for patients.
Education
Bachelor of Science - Psychology
East Tennessee State University
Johnson City, TN12.2018
Skills
- Treatment Plan/Care Plan Modification
- Transitional and Permanent Housing Arrangement
- Rehabilitation Planning
- Medical and Mental Health Advocacy
- Community Resource Referral
- Treatment Options
- Compassionate Care
- Mental Health Support
- Treatment Recommendations
Timeline
Knox Co Adult CTT Case Manager
Helen Ross McNabb Center
03.2022 - Current
Tennessee HealthLink Adult Care Coordinator
Helen Ross McNabb Center
05.2021 - 03.2022
Behavioral Healthcare Navigator
Frontier Health
08.2019 - 05.2021
Behavioral Health Technician
Ballad Health Systems
11.2018 - 08.2019
Bachelor of Science - Psychology
East Tennessee State University
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