Kelsey Hunt
Delaware,OH
Summary
Results-driven manager with a proven track record in coaching and mentoring cross-functional teams to boost performance. Expertise in sales analysis and strategic planning enhances inventory management and visual merchandising standards, leading to improved store performance.
Overview
13
13
years of professional experience
Work History
Manager, Style and Merchandising
Macys Department Store
Columbus, Ohio
08.2021 - Current
- Managed inventory levels to optimize stock availability and presentation.
- Analyzed sales data to inform strategic planning and staffing needs.
- Implemented visual merchandising standards to enhance product displays.
- Coached, mentored and trained team members in order to improve their job performance.
- Collaborated with cross-functional teams to improve overall store performance.
Manager, Business Administration
Macys Department Store
Columbus, Ohio
07.2020 - 08.2021
- Coordinated staff schedules to optimize coverage during peak shopping hours, enhancing customer service.
- Led teams through organizational changes and crisis situations, fostering resilience and stability.
- Recruited and hired qualified candidates to fill open positions.
- Oversaw budgets and expenditures to ensure cost-effectiveness while upholding quality standards.
Manager, Sales and Customer Support
Macys Department Store
Columbus, Ohio
06.2013 - 06.2020
- Developed and implemented strategies for increasing sales volume and improving customer loyalty.
- Led sales team to improve customer engagement and satisfaction through targeted initiatives.
- Trained staff on product knowledge and customer service best practices to elevate customer interactions.
- Reviewed reports from sales teams to assess progress toward established targets and identify areas for improvement.
Education
Bachelor of Science - Fashion And Retail Studies
The Ohio State University
Columbus, OH06-2012
Skills
- Product management
- Inventory management
- Sales analysis
- Customer relationship management
- Cross-functional team management
- Business administration
- Visual merchandising
- Coaching and mentoring
Timeline
Manager, Style and Merchandising
Macys Department Store
08.2021 - Current
Manager, Business Administration
Macys Department Store
07.2020 - 08.2021
Manager, Sales and Customer Support
Macys Department Store
06.2013 - 06.2020
Bachelor of Science - Fashion And Retail Studies
The Ohio State University