Operations-focused professional with background in purchasing, warranty administration, and customer service, supported by QuickBooks, Microsoft Office, and database management skills. Also brings Division I athletic training support experience and a psychology foundation that strengthens coordination, documentation, and recovery-focused support.
Overview
4
4
years of professional experience
Work History
Purchasing Specialist | Customer Service Specialist | Warranty Administrator
Environmental Roofing Components
Charlotte, NC
06.2025 - Current
Process customer orders and quotes; work with vendors and suppliers to obtain pricing, source materials, and support purchasing and inventory requirements.
Administered commercial roofing warranty claims by reviewing documentation, tracking follow-ups, and coordinating resolution of issues, including leak complaints, ensuring timely service resolution.
Acted as key contact for customers, contractors, vendors, and building owners, responding to inquiries and coordinating solutions for orders, products, and warranty services.
Manage multiple projects and priorities while emphasizing timely follow-through, attention to detail, and positive stakeholder relationships.
Assisted with material forecasting, commissioning reviews, expense reports, and operational paperwork while maintaining accurate records in databases and online portals to support efficient operations.
Initiated Purchasing Specialist role in November 2025
Student Athletic Training Technician
Lowell-Stevens Football Facility | Arizona Athletics, The University of Arizona
Tucson, AZ
01.2023 - 05.2025
Contributed 600+ hours supporting Division I football athletic training operations, athlete care, practice preparation, and practice and game coverage.
Supported certified athletic trainers in injury treatment, management, and athlete recovery monitoring, enhancing overall athlete care.
Logged treatment and progress information in databases to support accurate documentation and continuity of care.
Ensured clean, organized training environment while engaging in emergency-response training, including spine-boarding techniques, to uphold safety standards.
Guided volunteers in treatment procedures and appropriate techniques, fostering skill development and effective support.
Education
Master of Science - Sport Psychology
National University
San Diego, CA
08-2027
Bachelor of Science - Psychological Science, Minor in Biology
The University of Arizona
Tucson, AZ
05-2025
Skills
Data analysis and organization
Recordkeeping and database management
Supply chain analysis and reporting
Customer service and engagement
Inventory analysis and management
Teamwork and cross-functional coordination
Communication and problem-solving skills
Prioritization and organization strategies
QuickBooks Online and Desktop proficiency
Microsoft Office applications mastery
Sport psychology knowledge
Mental skills training techniques
Research methods application
ADDITIONAL ATHLETICS EXPERIENCE
The University of Arizona Athletics, Sports Medicine Department, Sports Medicine Volunteer, Tucson, AZ, 2023-03, 2023-05, Supported athletic training room organization, practice setup, and practice coverage while observing certified athletic trainers in student-athlete treatment and rehabilitation., Gained experience in collegiate sports medicine at Kasser Sports Medicine Center and Lowell-Stevens Athletic Training Facility.
Timeline
Purchasing Specialist | Customer Service Specialist | Warranty Administrator
Environmental Roofing Components
06.2025 - Current
Student Athletic Training Technician
Lowell-Stevens Football Facility | Arizona Athletics, The University of Arizona
01.2023 - 05.2025
Master of Science - Sport Psychology
National University
Bachelor of Science - Psychological Science, Minor in Biology
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