Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kelsey Kearney

Jackson,NJ

Summary

Dynamic Sales Licensing Administrator with proven expertise at Trinity Solar, LLC, adept at streamlining licensing processes and enhancing communication with permitting authorities. Demonstrated strong research skills and effective collaboration with cross-functional teams, ensuring compliance. Recognized for adaptability and critical thinking in managing diverse licensing requirements across multiple territories.

Overview

8
8
years of professional experience

Work History

Sales Licensing Administrator

Trinity Solar, LLC
09.2022 - Current
  • Served as a reliable subject matter expert and point-of-contact between applicants and permitting authorities, fostering clear communication channels throughout the entire application process.
  • Reduced application processing time with thorough territory research and licensing education sessions across various sales teams.
  • Demonstrated adaptability by efficiently managing multiple types of licenses within various sales territories at the state and local level, showcasing versatility in skillset.
  • Developed strong working relationships with external partners such as state, county, and local municipalities to facilitate smooth licensing processes.
  • Conducted extensive research within state, county, and municipal codes.
  • Oversaw sales licensing for eight distinct sales teams while maintaining strict attention to detail specific to each team's individual needs.
  • Maintained up-to-date knowledge of sales licensing laws and regulations, effectively applying them in daily work tasks.
  • Collaborated with cross-functional teams such as Human Resources, Talent Acquisition, Legal, and Accounting to ensure timely completion of sales representative onboarding, licensing payments and appropriate use of company funds, as well as acquisition of surety bonds from the company broker.

Customer Service Associate

Wawa
11.2016 - 09.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
  • Trained new associates in company policies and procedures, fostering a supportive work environment.
  • Enhanced brand image by consistently delivering service beyond expectations.
  • Responded proactively and positively to rapid change.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.

Education

AS Business Administration

Ocean County College
Toms River, NJ
06-2027

Skills

  • Proficient in Microsoft Office, Sharepoint, and Teams
  • Proficient in Salesforce, Box, Freshworks, FedEx, Ring
  • Strong and thorough research skills
  • Experienced in license management for itinerant vendors, home improvement contractors, business tax, and more
  • Extensive data entry skills
  • Documentation review

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Sales Licensing Administrator

Trinity Solar, LLC
09.2022 - Current

Customer Service Associate

Wawa
11.2016 - 09.2022

AS Business Administration

Ocean County College

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Kelsey Kearney