Summary
Overview
Work History
Education
Skills
Timeline
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KELSEY KERR

Lakewood,CO

Summary

Versatile and dynamic, with a proven track record at Corvus Coffee Roasters, enhancing training processes and elevating customer satisfaction. Excelled in multitasking and leveraging interpersonal skills to foster team cohesion and problem-solving. Known for implementing effective organizational systems, significantly boosting efficiency and productivity.

Overview

8
8
years of professional experience

Work History

Substitute Teacher, K-12

Jeffco Public Schools
Denver, CO
04.2018 - Current
  • Implemented lesson plans to educate students about key concepts
  • Frequently requested to return as substitute teacher based on excellent referrals and trusted performance

English Language Teacher

Sogang Language Program, Pukincheon
Incheon, South Korea
09.2023 - 12.2024
  • Organized and implemented curriculum to teach English language to students grades 1-7
  • Conducted assessments, evaluations, and provided feedback on students' progress in English language acquisition

Assistant Manager/Store Coach/Barista

Corvus Coffee Roasters
Denver, Colorado
05.2022 - 08.2023
  • Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
  • Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
  • Onboarding all staff and worked closely with company trainer to create all training material and implementation

Assistant Manager/Office Administrator

Painting with a Twist
Lakewood, CO
09.2016 - 09.2021
  • Frontline of all customer service and guest inquiry; including all phone calls, emails, texts, and in-person communication.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.

Education

Bachelor of Arts - English Language and Literature

Metropolitan State University of Denver
Denver, CO
05.2017

Leadership Program

Corvus Coffee Roasters
06-2023

Skills

  • Multitasking and organization
  • Customer service
  • interpersonal skills
  • flexible and adaptable
  • Team player
  • Problem-solving

Timeline

English Language Teacher

Sogang Language Program, Pukincheon
09.2023 - 12.2024

Assistant Manager/Store Coach/Barista

Corvus Coffee Roasters
05.2022 - 08.2023

Substitute Teacher, K-12

Jeffco Public Schools
04.2018 - Current

Assistant Manager/Office Administrator

Painting with a Twist
09.2016 - 09.2021

Bachelor of Arts - English Language and Literature

Metropolitan State University of Denver

Leadership Program

Corvus Coffee Roasters
KELSEY KERR