Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelsey McKernan

Orlando

Summary

Motivated & influential quality manager with 8 years of experience in the automotive and technology industries. Skilled in process adherence and improvement as well as cross functional collaboration ensuring customer satisfaction. Organized and analytical with excellent written and verbal communication skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Quality Manager

DP World
02.2024 - 04.2025
  • Managed and developed quality personnel through effective mentoring & work delegation to ensure processes were followed & quality products were sent to the customer
  • Reviewed processes to improve productivity & support reducing internal scrap
  • Collaborated with suppliers to validate quality standards were met to ensure customer satisfaction

Quality Engineer

DP World
10.2022 - 02.2024
  • Developed action plan to ensure all quality aspects were in place prior to launch
  • Facilitated process improvements to reduce errors and maximize customer satisfaction
  • Worked with customer to design and support safe launch requirements
  • Developed audits to ensure process adherence and identify potential process improvements

Senior Quality Specialist

syncreon
10.2020 - 10.2022
  • Built strong rapport with operations and management to facilitate productivity and efficiency
  • Review defects and support root cause analysis and corrective actions
  • Supported creation and implementation of a quality management system in accordance of the latest ISO 9001 standards

Quality Specialist

syncreon
05.2018 - 10.2020
  • Worked with cross functional teams to identify high risk areas to get quality checks in place
  • Created and implemented standard operating processes
  • Conducted ISO audits and supported non-conformance closure for multiple sites

Education

Bachelor of Science - Supply Chain Management, International Business

Ashland University
Ashland, OH
05.2018

Skills

  • Quality Management Systems
  • Process Improvements
  • Problem Solving
  • Staff Training and Development
  • Decision Making
  • Team Player
  • Planning and Coordination
  • Document Management

Certification

ISO 9001 Internal Auditor

Timeline

Quality Manager

DP World
02.2024 - 04.2025

Quality Engineer

DP World
10.2022 - 02.2024

Senior Quality Specialist

syncreon
10.2020 - 10.2022

Quality Specialist

syncreon
05.2018 - 10.2020

Bachelor of Science - Supply Chain Management, International Business

Ashland University

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