Kelsey McNall
Gansevoort,NY
Summary
Proven leader and effective communicator, adept in POS systems and customer service, significantly enhanced guest experience at Subway. Excelled in staff training and inventory management, contributing to a 20% increase in upselling success. Demonstrates exceptional teamwork and multitasking abilities, ensuring high standards of food safety and customer satisfaction. Would love to start a job in the beauty industry, to get a head start on my future career goals. After high school will be attending Paul Mitchell School Of Beauty in Staten Island. My goal has always been to specialize in Makeup, I have a lot of knowledge and experience with different products and brands of makeup.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Jr. Sandwich Artist Subway
Cynthia Kretzer
111 Green Street, Schuylerville, Ny
02.2024 - Current
- Operated manual and electric appliances to peel, slice, and trim food.
- Communicated menu item information and offered suggestions to promote featured products.
- Organized work areas to foster efficiency and model exceptional kitchen etiquette.
- Trained team members to prepare sandwiches and other items according to instructions.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Greeted guests, promoted specials, and took orders.
- Kept workplace clean and organized in line with restaurant policies.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Restocked and rotated stock in display case to mitigate stock loss.
- Monitored inventory and requisitioned low-stock items.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Replenished serving stations with fresh food and cleaned up spills.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Education
Diploma -
Schuylerville High School
Schuylerville, NYSkills
- Communication skills
- Customer service
- Leadership
- Physical examinations
- English
- Guest services
- Computer literacy
- Time management
- Cosmetology
- Heavy Lifting
- Farming Experience
- Mechanical Knowledge
- Basic Math
- Animal Care
- Childcare
- Documentation review
- Troubleshooting
- Excellent customer service
- Product Upselling
- Ingredient management
- Menu Memorization
- Inventory Counts
- Money Handling
- Payment Processing
- Effective multi-tasking
- Dependable and honest
- Time Management
- Multitasking and Prioritizing
- Staff Training
- Flexible Schedule
- Product Stocking and Rotation
- POS system expertise
- Teamwork and Collaboration
- POS Systems
Accomplishments
- Recognized by management for Positive contribution
- Recognized by 4-H Club advisor for Leadership of the club
- Oversaw the school's type of sport program.
Certification
CPR Certified
Extra Curricularactivities
- Varsity competitive Cheerleading Captain for 3 years
- Cheerleader for 12 years
- Assistant youth Cheer Coach
- Hip-Hop dancer
- 4-H 7 years
- Drama Club for 3 years
Personal Information
I am a Independent Type 1 Diabetic
Awards
- Creative Artist award
- 4-H leadership award
Hobbies and Interests
- Art
- Makeup and hair
- Special Effects Makeup
- Modeling/Acting
- Cheerleading
- Dancing
Timeline
Jr. Sandwich Artist Subway
Cynthia Kretzer
02.2024 - Current
Diploma -
Schuylerville High School