Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Affiliations
Timeline
Generic

William Haines

Potomac,MD

Summary

Highly motivated and reliable individual with over 2 years of experience in customer service and food industry roles. Seeking a part-time position to utilize and further develop my skills in a dynamic work environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Subway Sandwich Artist

Subway LLC
Middletown, MD
01.2022 - 08.2023
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
  • Maintained cleanliness of work area throughout shift.
  • Stocked shelves with products and supplies.
  • Ensured all menu items were prepared in accordance with health and safety standards.
  • Organized inventory for efficient restocking of products.
  • Provided excellent customer service by addressing inquiries promptly and professionally.
  • Facilitated the training of new staff on proper sandwich-making techniques and store protocols.
  • Inspected equipment regularly for proper functioning and sanitation standards.
  • Trimmed meats and cheeses for sandwiches as needed.
  • Followed established procedures for handling money transactions accurately.
  • Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
  • Replenished condiments and other supplies at front counter areas.
  • Verified that prepared food met quality standards prior to serving it to customers.
  • Adhered strictly to cash handling policies and procedures.
  • Monitored temperature of freezers and coolers throughout shift.
  • Communicated effectively with co-workers regarding customer needs and concerns.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Kept customer and food preparation areas clean and well-organized.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.
  • Sanitized food storage and preparation areas to comply with food health and safety requirements.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
  • Brewed and served coffee and tea with preferred add-ins.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Assembled and served meals according to specific guest requirements.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Organized food preparation stations and regularly replenished supplies.

Education

High School Diploma -

Middletown High School
Middletown, MD
05-2023

Skills

  • Food Service
  • Commercial Cleaning
  • Food Preparation
  • Food Safety
  • Cashiering
  • Shift Management
  • Cash Handling
  • Management
  • Retail Sales
  • Assistant Manager Experience
  • Food Production
  • Inventory Control
  • Food Handling
  • Cleaning Experience
  • Kitchen Experience
  • Residential Cleaning
  • Cash register
  • Customer service
  • Restaurant experience
  • Basic math
  • Sales
  • Serving
  • English
  • Computer skills
  • Communication skills
  • Time management
  • Food industry
  • Hospitality
  • Restaurant Management
  • Order Management
  • Payment Processing
  • Quality Control
  • Heavy Lifting
  • Cleaning and sanitization
  • Continuous learning mindset
  • Product Stocking and Rotation
  • Performance Improvement
  • Health and safety compliance
  • Time Management
  • Product Upselling
  • Concise time management
  • Order Accuracy
  • POS Systems

Certification

Driver's License, 08/01/22, 08/01/26

Personal Information

Work Permit: Authorized to work in the US for any employer

Affiliations

  • Dual Sport Athlete on High School Varsity
  • Dog walking Business from a Young Age

Timeline

Subway Sandwich Artist

Subway LLC
01.2022 - 08.2023

High School Diploma -

Middletown High School
William Haines