Kelsey Morse
Royersford,PA
Summary
Proven leader and skilled bartender, adept at fostering team collaboration and enhancing customer satisfaction at Ember + Ale. Excelled in staff training and maintaining high health and safety standards, significantly boosting repeat business. Demonstrated expertise in cash management and service excellence, ensuring operational efficiency and a safe, welcoming environment for patrons.
Overview
2
2
years of professional experience
Work History
Bar Manger
Ember + Ale
03.2024 - Current
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
Bartender Apprentice
Top Golf
04.2023 - 03.2024
- Closed out cash register and prepared cashier report at close of business.
- Assisted Bartender in preparing and serving alcoholic and non-alcoholic drinks based on ingredients provided.
- Supported fellow team members during high-volume periods, fostering a collaborative work environment.
- Demonstrated adaptability by quickly learning new drink recipes and menu offerings upon request from customers or supervisors.
Bartender
Hidden Gems
10.2022 - 03.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
High School Diploma -
Downingtown High School
Downingtown, PA06.2007
Skills
- Team Leadership
- Staff Training
- Health and safety
- Training and mentoring
Timeline
Bar Manger
Ember + Ale
03.2024 - Current
Bartender Apprentice
Top Golf
04.2023 - 03.2024
Bartender
Hidden Gems
10.2022 - 03.2024
High School Diploma -
Downingtown High School
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