Aerial Vigo
New Orleans,LA
Summary
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Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
7
7
years of professional experience
Work History
Bar Manger
Donvillavaso on the bayou
New Orleans , LA
2021.10 - Current
- Coordinated with chefs on food pairings for cocktails or beer selections.
- Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Assisted with planning special events such as wine tastings or cocktail parties.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Restocked beer and liquor regularly and after special events.
- Poured wine, beer, and cocktails for patrons.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
Bartender
Landry's Seafood House
New Orleans , LA
2024.12 - 2025.01
- Stocked ice bins and coolers as needed throughout
- Neatly sliced and pitted fruit for garnishing drinks.
- Greeted frequent visitors by name and explained new promotions.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Trained new bartenders on drink preparation and upselling techniques.
- Collected and organized daily till totals and tips.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Processed payments accurately and efficiently with POS system.
Bartender
Eye Candy
Atlanta, Georgia
2017.09 - 2018.10
- Attended regular training sessions to stay updated on new products or trends.
- Stocked ice bins and coolers as needed throughout shift.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Greeted customers and provided excellent customer service.
- Assisted in setting up the bar for service shift.
- Processed payments accurately and efficiently with POS system.
Education
High School Diploma -
Lake Area
New Orleans , LA2016-05
Skills
- Foodservice management
- Cocktail development
- FOH operations oversight
- Performance monitoring
- Cash handling
- Decision-making
- Staff training
- Customer relationship building
- Customer service
- POS system proficiency
- Time management
- Team building
- Team leadership
- Hospitality and accommodation
- Customer feedback management
- Problem-solving
- Clear communication
- Strategic planning
- Proficient in mixology
- Conflict resolution
- Training and mentoring
Timeline
Bartender
Landry's Seafood House
2024.12 - 2025.01
Bar Manger
Donvillavaso on the bayou
2021.10 - Current
Bartender
Eye Candy
2017.09 - 2018.10
High School Diploma -
Lake Area