Kelsey Odom
Chesapeake ,VA
Summary
I am a detail oriented professional with current training in business and hygienist assisting working in the dental field. However, I am seeking to take on a position to expand my horizons and apply my problem-solving techniques as an auditor.
Overview
13
13
years of professional experience
Work History
Business Assistant
LWSS Family Dentistry
1230 Progressive Dr.
09.2024 - Current
- As a business assistant my daily tasks included: answering phones, scheduling patients, organizing schedule, multi-tasking, verifying insurance, accepting payments, and having a general understanding of dental terminology
- I also learned to work together with dental hygienist, dental assistants, and doctors.
Dental Hygienist Assistant
LWSS Family Dentistry
1230 Progressive Dr. Suite 103 Chesapeake VA 23320
10.2023 - 08.2024
- Improved patient comfort by providing gentle and thorough dental cleanings.
- Strengthened overall dental team dynamics through active participation in staff meetings, contributing creative ideas for process improvement initiatives.
- Contributed to practice growth by delivering exceptional service.
- Exceeded performance expectations by consistently meeting productivity goals within a fast-paced dental practice environment.
Operations Manager
Drive Thru Joe Coffee
Oahu Hawaii
06.2021 - 02.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Business Assistant
LWSS Family Dentistry
06.2019 - 03.2020
- As a business assistant my daily tasks included: answering phones, scheduling patients, organizing schedule, multi-tasking, verifying insurance, accepting payments, and having a general understanding of dental terminology
- I also learned to work together with dental hygienist, dental assistants, and doctors.
Business Assistant
LWSS Family Dentistry
03.2016 - 01.2018
- As a business assistant my daily tasks included: answering phones, scheduling patients, organizing schedule, multi-tasking, verifying insurance, accepting payments, and having a general understanding of dental terminology
- I also learned to work together with dental hygienist, dental assistants, and doctors.
Location Manager
Raintunnel
08.2011 - 03.2016
- Express car wash
- As location manager I was tasked with scheduling, hiring, daily maintenance, balancing accounts, and the supervision of 8-10 employees.
Education
High school degree - undefined
Granite city senior high school
Associates degree -
Tidewater Community College
Skills
- Superb organizational skills
- Remaining calm and collected during stressful situations
- Typing speeds of 75 words per minute
- Cost saving techniques
- Productivity Improvement
- Schedule Oversight
- Attention to detail
- Critical thinking
- Operation Monitoring
- Performance Monitoring and Evaluation
- Customer Relationship Management
- Superb Time Management Skills
Timeline
Business Assistant
LWSS Family Dentistry
09.2024 - Current
Dental Hygienist Assistant
LWSS Family Dentistry
10.2023 - 08.2024
Operations Manager
Drive Thru Joe Coffee
06.2021 - 02.2023
Business Assistant
LWSS Family Dentistry
06.2019 - 03.2020
Business Assistant
LWSS Family Dentistry
03.2016 - 01.2018
Location Manager
Raintunnel
08.2011 - 03.2016
High school degree - undefined
Granite city senior high school
Associates degree -
Tidewater Community College