Kelsey Oliver
Yukon
Summary
Dedicated banking professional with exceptional attention to detail whose objective is to strengthen my skills while contributing to the company’s success.
Overview
4
4
years of professional experience
Work History
Assistant Bookkeeper
F&M Bank
08.2023 - Current
- Indexed financial documents into companies filing system, enhancing organization and retrieval speed.
- Analyzed incoming chargebacks and manually post to customer accounts ensuring accurate resolution and compliance.
- Investigate teller outages by reviewing reports and reconciling in/out tickets to identify and correct discrepancies.
- Researched and resolved unposted items, determining causes of exceptions and manually posting or returning items as appropriate.
- Reviewed stop payment suspects to assess posting eligibility and minimize risk of unauthorized transactions.
- Executed Federal Reserve fund transfers up to $50 million, ensuring precision and timeliness in high-value transactions.
Teller
F&M Bank
05.2022 - 08.2023
- Monitored the main, teller, and coin vaults to ensure cash balances were correct, and reconciled buy and sell tickets if there was an outage.
- Scanned and indexed all documentation for stop payments, check orders, new accounts, and debit card applications.
- Handled large volumes of currency quickly and accurately.
- Received and processed customer transactions, including deposits, withdrawals, loan payments, and wire transfers.
- Prepared official checks for customer and internal bank needs.
Teller
The Bank of the West
07.2021 - 05.2022
- Processed customer transactions efficiently, ensuring accuracy in cash handling and documentation.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to streamline operational workflows, improving overall service efficiency.
- Maintained up-to-date knowledge of bank regulations and internal policies for effective compliance support.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Education
Some College -
University of Central Oklahoma
High School Diploma -
Piedmont High School
Skills
- Critical thinking skills
- Bank reconciliation
- Organization
- Analytical
- Account reconciliation
- Attention to detail
- Time management
- Adaptability
- Fast learner
- Dependable
Timeline
Assistant Bookkeeper
F&M Bank
08.2023 - Current
Teller
F&M Bank
05.2022 - 08.2023
Teller
The Bank of the West
07.2021 - 05.2022
Some College -
University of Central Oklahoma
High School Diploma -
Piedmont High School
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