Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kelsey Parmelee

Kelsey Parmelee

St. Petersburg,FL

Summary

Personable and positive individual with 3+ years of hospitality experience and a drive for anticipating guests needs and adapting to environments. Well-versed in basic kitchen operations and food safety. Known for polished reliability and synergized effort in extreme situations. Possesses knowledge of customer service dynamics, ready to elevate team performance and enhance customer experience.

Overview

5
5
years of professional experience

Work History

Line Cook

Buffalo Wild Wings
03.2023 - Current
  • Partnered with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and returning business.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues, guaranteeing transparency to customer interactions.

FOH Trainer

Buffalo Wild Wings
03.2022 - Current
  • Enhanced customer service skills of new employees by conducting comprehensive FOH training sessions unique to each individual, visual, verbal, and experiential.
  • Upheld a proactive learning environment, emphasizing the importance of genuine hospitality and attentive service to deliver exceptional service.
  • Addressed any concerns or challenges faced by trainees promptly, offering solutions that fostered both personal growth and workplace efficiency.

Bar Server

Buffalo Wild Wings
01.2022 - Current
  • Effective time management, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
  • Promoting company rewards program by at least 40% of individual sales each month.
  • Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.

Crew Member Team Leader

Astro Skate Family Fun Center
07.2020 - 01.2022
  • Boosted customer satisfaction levels with the timely resolution of guest concerns and active listening.
  • Strengthen team performance by implementing effective communication strategies and fostering a positive joint-based environment.
  • Streamlined approach to following safety guidelines in any risk environment.

Education

High School Diploma -

Dixie M. Hollins High School
Pinellas Park, FL
05-2022

Skills

  • Time management
  • Attention to detail
  • Highly motivated
  • Cleaning and organization
  • Adaptable and protean

Timeline

Line Cook

Buffalo Wild Wings
03.2023 - Current

FOH Trainer

Buffalo Wild Wings
03.2022 - Current

Bar Server

Buffalo Wild Wings
01.2022 - Current

Crew Member Team Leader

Astro Skate Family Fun Center
07.2020 - 01.2022

High School Diploma -

Dixie M. Hollins High School

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