Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Kelsey Pellegrin

Thibodaux,LA

Summary

Focused St. Francis De Sales Catholic School passionate about promoting inclusion, critical thinking skills and student development. Skillful in managing classroom environments and student behavior with positive and proactive strategies. Excellent communication, relationship-building and problem-solving abilities. Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus at Daiquiris and Company. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Daiquiris and Company

Bartender and Bhift Manager
Houma, Louisiana
11.2023 - Current
  • Developed and implemented staff training program to ensure quality customer service.
  • Monitored bar inventory levels, ordered supplies, and maintained cleanliness of all glassware.
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Cleansed glasses with sanitizing solution after each use.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Performed opening and closing duties including restocking supplies.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Attended regular training sessions to stay updated on new products or trends.

Cashier Team Lead

Aldi
Houma, Louisiana
07.2023 - Current
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Trained new cashiers on proper use of registers and store policies.
  • Performed daily opening and closing procedures for the register area.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Processed refunds and exchanges according to company policy.
  • Recognized potential theft or fraud attempts by monitoring suspicious behavior.
  • Ensured compliance with all safety regulations while performing tasks.
  • Assisted customers with locating items within the store when requested.
  • Supported other teams when necessary, such as stocking shelves or bagging groceries.

Server

IHOP
Halma, LA
04.2021 - Current
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Stayed informed about daily specials, new menu items, promotions.
  • Provided exceptional service to high volume of daily customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Addressed complaints to kitchen staff and served replacement items.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

Before and After School Care Assistant

St. Francis De Sales School
Houma, Louisiana
09.2022 - 02.2023
  • Assisted in the preparation of nutritious snacks and meals for children attending before and after school care program.
  • Provided a safe, nurturing environment for children during their stay at the facility.
  • Organized age-appropriate activities to keep the kids engaged and entertained.
  • Supervised students during outdoor playtime, ensuring safety regulations were followed.
  • Maintained accurate records of attendance, student behavior, and other relevant information.
  • Ensured that all necessary supplies were available for each activity or event.
  • Engaged students in conversations about their day while providing emotional support when needed.
  • Encouraged positive social interactions between students by organizing group activities such as board games or arts and crafts projects.
  • Demonstrated good problem-solving skills when dealing with challenging behaviors from students.
  • Established clear rules and guidelines for acceptable behavior among participants.
  • Maintained cleanliness of facility by wiping down surfaces, washing dishes, sweeping floors.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Recorded child behavior, food and medication information for supervisors.
  • Cared for many of children ages 3 to 9 .

Education

Associate of Science - Certificate of General Studies

Fletcher Technical Community Colleger
Schriever, LA
05-2022

High School Diploma -

Terrebonne High School
Houma, LA
05-2020

Bachelor of Science - Pre-Professional Health Sciences

Nicholls State University
Thibodaux, LA

Skills

  • Oral Communication
  • Interactive Learning
  • Social-Emotional Learning
  • Problem-Solving Skills
  • Team Collaboration
  • Relationship Building
  • Group and Individual Instruction
  • Activity Planning

Accomplishments

  • listed on the president's List three times within the span of the last 3 years of college, along with making the chancellor's list once.
  • maintained a 3.7 GPA in college.
  • Graduated High School with an honor's award of a 3.6 GPA.
  • Got a certificate pertaining to my GPA of 3.5-4.0 my Junior year of High School.
  • Also received a senior award for English IV in High School

Certification

  • CPR certification

Timeline

Daiquiris and Company

Bartender and Bhift Manager
11.2023 - Current

Cashier Team Lead

Aldi
07.2023 - Current

Before and After School Care Assistant

St. Francis De Sales School
09.2022 - 02.2023

Server

IHOP
04.2021 - Current

Associate of Science - Certificate of General Studies

Fletcher Technical Community Colleger

High School Diploma -

Terrebonne High School

Bachelor of Science - Pre-Professional Health Sciences

Nicholls State University

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Kelsey Pellegrin