Summary
Overview
Work History
Education
Skills
Timeline
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Jayda Ward

Thibodaux,LA

Summary

Dynamic leasing consultant skilled in customer service, fair housing policies, and drafting lease agreements. Proven ability to enhance tenant satisfaction and streamline move-in processes.

Overview

4
4
years of professional experience

Work History

Leasing Consultant

Property One
10.2023 - Current
  • Facilitated property tours, showcasing amenities and features to prospective tenants.
  • Assisted in lease processing, ensuring accuracy of documentation and compliance with regulations.
  • Managed tenant inquiries, providing timely responses and resolving issues effectively.
  • Conducted market research to identify competitive rental rates and adjust pricing strategies accordingly.
  • Coordinated move-in procedures, ensuring smooth transitions for new residents.
  • Developed marketing materials to promote available properties through various channels.
  • Implemented tenant retention strategies, enhancing community engagement and satisfaction levels.
  • Trained new leasing staff on best practices and company policies to ensure consistent service delivery.

Assistant Property Manager

Cherry Creek Apartments
03.2022 - 10.2023
  • Assisted in managing tenant relations and addressing inquiries for improved satisfaction.
  • Coordinated maintenance requests and tracked progress to ensure timely resolution.
  • Implemented property marketing strategies to enhance visibility and attract prospective tenants.
  • Managed lease agreements, ensuring compliance with regulations and company policies.
  • Developed reports on occupancy rates and market trends to support decision-making processes.
  • Monitored financial transactions, including rent collections and expense tracking, for accuracy.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.

Leasing Consultant

Chateau Dijon
08.2021 - 04.2022
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.
  • Verified tenant incomes and other information before accepting lease applications.
  • Increased tenant satisfaction by promptly addressing concerns and resolving issues.

Education

No Degree - Cardiovascular Sonography

Fletcher Community College
Schriever, LA
01-2029

Skills

  • Customer service
  • Fair housing policies
  • Drafting lease agreements
  • CRM software
  • Application processing
  • Leasing and sales
  • Property tours
  • Unit inspection
  • Sales techniques
  • Lease renewals
  • Fair housing regulations
  • Building rapport
  • Training and mentoring
  • Background check process

Timeline

Leasing Consultant

Property One
10.2023 - Current

Assistant Property Manager

Cherry Creek Apartments
03.2022 - 10.2023

Leasing Consultant

Chateau Dijon
08.2021 - 04.2022

No Degree - Cardiovascular Sonography

Fletcher Community College
Jayda Ward