Jayda Ward
Thibodaux,LA
Summary
Dynamic leasing consultant skilled in customer service, fair housing policies, and drafting lease agreements. Proven ability to enhance tenant satisfaction and streamline move-in processes.
Overview
4
4
years of professional experience
Work History
Leasing Consultant
Property One
Baton Rouge, LA
10.2023 - Current
- Facilitated property tours, showcasing amenities and features to prospective tenants.
- Assisted in lease processing, ensuring accuracy of documentation and compliance with regulations.
- Managed tenant inquiries, providing timely responses and resolving issues effectively.
- Conducted market research to identify competitive rental rates and adjust pricing strategies accordingly.
- Coordinated move-in procedures, ensuring smooth transitions for new residents.
- Developed marketing materials to promote available properties through various channels.
- Implemented tenant retention strategies, enhancing community engagement and satisfaction levels.
- Trained new leasing staff on best practices and company policies to ensure consistent service delivery.
Assistant Property Manager
Cherry Creek Apartments
Baton Rouge, LA
03.2022 - 10.2023
- Assisted in managing tenant relations and addressing inquiries for improved satisfaction.
- Coordinated maintenance requests and tracked progress to ensure timely resolution.
- Implemented property marketing strategies to enhance visibility and attract prospective tenants.
- Managed lease agreements, ensuring compliance with regulations and company policies.
- Developed reports on occupancy rates and market trends to support decision-making processes.
- Monitored financial transactions, including rent collections and expense tracking, for accuracy.
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Leasing Consultant
Chateau Dijon
Baton Rouge, LA
08.2021 - 04.2022
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Verified tenant incomes and other information before accepting lease applications.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
Education
No Degree - Cardiovascular Sonography
Fletcher Community College
Schriever, LA01-2029
Skills
- Customer service
- Fair housing policies
- Drafting lease agreements
- CRM software
- Application processing
- Leasing and sales
- Property tours
- Unit inspection
- Sales techniques
- Lease renewals
- Fair housing regulations
- Building rapport
- Training and mentoring
- Background check process
Timeline
Leasing Consultant
Property One
10.2023 - Current
Assistant Property Manager
Cherry Creek Apartments
03.2022 - 10.2023
Leasing Consultant
Chateau Dijon
08.2021 - 04.2022
No Degree - Cardiovascular Sonography
Fletcher Community College