Summary
Overview
Work History
Education
Skills
Timeline
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Kelsey Pennington

Springfield

Summary

Proven leader and efficient problem-solver, adept in safety processes and team-building, enhanced Amazon's learning environment by tailoring interventions to trainee needs. Excelled in quality inspection at Tech II, ensuring product compliance. Skilled in Microsoft Office, I consistently prioritize safety and quality, driving daily workflow improvements and fostering a results-driven culture.

Overview

11
11
years of professional experience

Work History

Learning Ambassador/ Trainer

Amazon
09.2021 - Current
  • Promoted a positive learning environment by establishing clear expectations and fostering strong communication with trainees.
  • Utilized assessment data to inform instructional practices, resulting in targeted interventions that addressed individual trainees needs.
  • Incorporated project-based learning activities into lessons, promoting critical thinking skills and collaborative problem-solving among trainees.
  • Participated in ongoing professional development opportunities to stay current on best practices in education and continually refine teaching skills.
  • Evaluated trainee progress regularly through formative assessments allowing them to identify areas requiring improvement rapidly.

Team Leader

Rittal North America, LLC.
08.2017 - 09.2021
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Initiated timely response to emails, voicemails and written correspondence.
  • Identified stock imperfections
  • Worked with other departments, on getting material needed to meet numbers on assembly floor
  • Confirm employees follow standard work
  • Deploying 6s on responsible line
  • Cross-trained and provided back up for customer service managers.
  • Coached team members in customer service techniques, providing feedback and encouragement toward reaching goals.

Quality Inspector

Tech II
05.2013 - 06.2017
  • Inspected outbound shipments and conducted random sampling of product quality.
  • Discarded and rejected products, materials and equipment not conforming with specifications.
  • Developed checklists to coordinate inspections with department managers.
  • Recorded defects and coordinated issue resolution with development team.
  • Inspected and packaged products according to manufacturing specifications.

Education

High School Diploma -

Kenton Ridge High School
Springfield, OH
06.2013

Skills

  • Safety processes and procedures
  • Complaint resolution
  • Employee Evaluation
  • Team-building
  • Verbal and written communication
  • Responsible
  • Organization and Time management
  • Microsoft Office
  • Safety and Quality standards
  • Excellent judgement skills
  • Adapt easily to daily changes
  • Daily workflow improvement

Timeline

Learning Ambassador/ Trainer

Amazon
09.2021 - Current

Team Leader

Rittal North America, LLC.
08.2017 - 09.2021

Quality Inspector

Tech II
05.2013 - 06.2017

High School Diploma -

Kenton Ridge High School

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Kelsey Pennington