Hard-working professional with 11+ years of customer service experience, with a strong background in guiding teams, managing complex projects, and achieving strategic skills,Excellent communication skills, ensuring high growth and success.
Overview
13
13
years of professional experience
Work History
FC Associate/Learning Ambassador
Amazon
06.2023 - Current
Followed procedures at all times for personal and team safety.
Maintained compliance with company safety policies and called violations to attention of management.
Operated pallet jacks other equipment to transport merchandise throughout facility.
Support supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
Assisted in training new hires, leading to a more knowledgeable and efficient workforce.
Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Maintained clean and organized workspaces, adhering to health and safety regulations while maximizing productivity.
Real Estate Agent
Lifestyle International Realty
06.2022 - Current
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Negotiated, facilitated, and managed real estate transactions.
Advertised client properties through websites, social media, and real estate guides.
Maintained connections with clients to encourage repeat business and referrals.
Area Supervisor
Kohl’s
05.2012 - 07.2021
Provided customers by greeting and assisting customers responding to customer inquiries and complaints
Monitor sales activities to ensure that customers receive satisfactory service and quality goods
Instruct Staff on how to handle difficult and complicated sales
Hire, train and evaluate personnel in sales, promoting and firing workers when appropriate
Assign employees to specific duties
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise
Direct and supervise employees engaged in sales, inventory-taking reconciling cash receipts, or in performing services for customers
Enforce safety, health, and security rules
Establish and implement policies, goals, objectives, and procedures for their departments
Review inventory and sales records to prepare reports for management and budget departments
Cash office duties making cash deposits, delivering reports to managers, making sure cash transactions are recorded in the daily log