Kelsey Peterson
Lewisburg,TN
Summary
I have a strong team leadership, problem-solving, and effective communication skills. Committed to enhancing team efficiency and driving customer satisfaction through reliable operations and time management. I am looking to join a company that I can make a career and not just a job.
Overview
2027
2027
years of professional experience
Work History
Retail Sales Associate
Pet Supermarket Inc.
Brentwood, TN
- Maintained cleanliness and organization of sales floor to promote merchandise visibility.
- Operated point-of-sale system efficiently for accurate transactions and cash handling.
- Stocked inventory and ensured proper product placement according to merchandising guidelines.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Participated in training sessions to develop product knowledge and enhance sales techniques.
Retail Sales Associate
Franklin Saddlery
Franklin, TN
- Handled customer complaints professionally, resolving issues to maintain loyalty and trust.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Greeted customers and provided outstanding customer service.
- Participated in periodic inventory counts to maintain accurate stock levels.
Assistant Manager
Farmvet
Franklin, TN
04.2009 - 04.2026
- Coordinated daily operations to enhance team efficiency and service delivery.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Supported staff training initiatives, fostering a collaborative work environment.
- Developed and implemented process improvements to streamline workflows and reduce errors.
- Managed scheduling for staff, optimizing coverage during peak periods.
- Developed strong working relationships with staff, fostering a positive work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
Education
Sierra Vista High School
Las Vegas, NVSkills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Time management
- Retail sales
- Reliability and punctuality
- Product knowledge
- Stocking and receiving
- Phone etiquette
- POS system operations
- Product recommendations
- Merchandise display
- Team leadership
- Staff training and development
- Staff supervision
- Task delegation
- Goal setting
- Staff management
- Workload management
- Employee scheduling
- Recruiting and interviewing
- Staff development
- Project management
Timeline
Assistant Manager
Farmvet
04.2009 - 04.2026
Retail Sales Associate
Pet Supermarket Inc.
Retail Sales Associate
Franklin Saddlery
Sierra Vista High School