Kelsey Rector
Canonsburg,PA
Summary
Dynamic professional with a friendly demeanor and strong problem-solving skills, honed at CHROME Federal Credit Union. Proven ability to deliver exceptional customer service while maintaining attention to detail. Recognized for fostering teamwork and collaboration, ensuring efficient operations, and enhancing client satisfaction through effective communication and organizational skills.
Overview
14
14
years of professional experience
Work History
Stay at Home Mom
N/A
12.2021 - Current
- Manage the household.
- Provide primary care for children.
- Children's education and development.
- Financial responsibilities.
- Time management and problem-solving skills.
- Scheduling and attending all appointments.
- Organization and communication.
Teller
CHROME Federal Credit Union
Washington, PA
06.2024 - 05.2025
- Processed customer transactions efficiently, ensuring high accuracy and adherence to banking procedures.
- Assisted customers with account inquiries, providing knowledgeable support and resolving issues promptly.
- Maintained cash drawer integrity through diligent balancing and reconciliation practices daily.
- Trained new tellers on operational procedures, fostering a collaborative learning environment.
- Monitored compliance with financial regulations, reducing risk through thorough documentation practices.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Traffic Control Flagger
NPL
Washington, PA
09.2018 - 12.2021
- Monitored traffic flow to ensure safety for personnel and motorists.
- Directed vehicles at construction sites using hand signals and signage.
- Coordinated with team members to implement effective traffic control plans.
- Conducted pre-shift safety briefings to enhance team awareness and preparedness.
- Assisted in training new flaggers on operational procedures and safety protocols.
- Evaluated site conditions regularly to adjust traffic control measures as needed.
- Calmly managed clearing of path during passage of emergency vehicles.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Established a positive rapport with the public by answering questions about construction activities courteously and professionally whenever approached near the worksite.
Department Manager
McDonald's
Washington, PA
11.2011 - 09.2018
- Assisted in daily operations to ensure efficient workflow and timely task completion.
- Supported team members by providing guidance on departmental procedures and policies.
- Learned to utilize inventory management systems for tracking supplies and resources.
- Participated in safety training sessions to uphold workplace standards and protocols.
- Contributed to team meetings by sharing observations on process improvements and efficiency opportunities.
Transporter
Washington Health System
Washington, PA
03.2016 - 06.2016
- Transported patients safely between departments, ensuring timely arrivals for scheduled procedures.
- Assisted in patient mobility, utilizing proper techniques to enhance comfort and safety.
- Collaborated with nursing staff to coordinate transport schedules and address patient needs efficiently.
- Maintained cleanliness and organization of transport equipment, promoting a safe environment for patients.
- Warmly greeted patients and visitors and made each feel welcome.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
Education
No Degree - Undecided
Waynesburg University
Waynesburg, PANo Degree - Accounting
Grand Canyon University
Phoenix, AZHigh School Diploma -
Chartiers-Houston Jr./Sr. High School
Houston, PA06-2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Time management
- Organizational skills
- Calm under pressure
- Active listening
Timeline
Teller
CHROME Federal Credit Union
06.2024 - 05.2025
Stay at Home Mom
N/A
12.2021 - Current
Traffic Control Flagger
NPL
09.2018 - 12.2021
Transporter
Washington Health System
03.2016 - 06.2016
Department Manager
McDonald's
11.2011 - 09.2018
No Degree - Undecided
Waynesburg University
No Degree - Accounting
Grand Canyon University
High School Diploma -
Chartiers-Houston Jr./Sr. High School