Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelsey Riordan

Worcester,MA

Summary

Compassionate Special Education Paraprofessional offering excellent skills in devising student strategies and monitoring classroom activities. Pursuing a similar position where a well-qualified individual with an understanding of autism spectrum disorder and learning disabilities is highly sought.

Overview

12
12
years of professional experience

Work History

ABA/Paraprofessional

West Boylston Public Schools
West Boylston, MA
09.2020 - Current
  • Acquired baseline data and implemented approved programs using behavioral technology appropriately, neutrally and consistently.
  • Implemented individualized treatment plans developed by clinical supervisors to serve patients with diverse needs.
  • Developed and maintained clear, individualized documentation on each patient.
  • Maintained neutrality when supporting patients despite difficult behavior.
  • Worked with students to promote learning and pro-social development.
  • Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
  • Implemented behavioral plans for students with behavior disorders or other special conditions to present and reinforce learning concepts.
  • Observed students' performance and recorded relevant data to assess progress.

ABA/Paraprofessional Educator

Wachusett Regional School District
Holden, MA
10.2019 - 09.2020
  • Provided support to help students with special needs learn and grow.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
  • Provided support during classes, group lessons and classroom activities.

Assistant Director of Retail Dinning

Compass Group USA Chartwells
Worcester, MA
12.2017 - 09.2019
  • Worked closely with manager to provide effective assistance for specific aspects of business operation.
  • Trained and mentored new employees on industry practices and business operations.
  • Worked with team leaders to arrange schedules based on production requirements and available resources.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Oversaw purchasing and organization of all inventory.
  • Led team of 57 food service professionals in special projects and daily operations.

Retail Manager

Compass Group USA Chartwells
Worcester, MA
01.2016 - 12.2017
  • Exhibited excellent people skills during interaction with employees and customers.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Trained and developed new employees for ease of transition into team.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed daily paperwork and computer entry of sales data as established by management.
  • Recruited, hired and trained 57 associates to develop productive team with excellent product knowledge.

Retail Supervisor

Compass Group USA Chartwells
Worcester, MA
01.2015 - 01.2016
  • Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
  • Trained and oriented associates to maximize team performance.
  • Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
  • Coordinated merchandising displays, signage and sales enablement.
  • Built successful retail teams by instilling culture of collaboration and developing daily plans centered on common group goals.
  • Entered and priced inventory to assist with efficient restocking.
  • Monitored cashiers' work and balanced registers to maintain strong financial controls.
  • Scheduled workers and delegated assignments to effectively meet expected customer and business demands.

Team Lead

Compass Group USA Chartwells
Worcester, MA
03.2014 - 01.2015
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.

Food Service Worker/Cashier

Compass Group USA Chartwells
Worcester, MA
09.2010 - 03.2014
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Cooked meals for over 2000 customers per day.

Education

Bachelor of Science - Child Psychology Minor Education

Bay Path University
Longmeadow, MA
05.2023

High School Diploma -

Doherty Memorial High School
Worcester, MA
06.2010

Skills

  • Group Instruction
  • Social Skills
  • Classroom Instruction
  • Clear Communication
  • Behavior Modification
  • Nonviolent Intervention
  • Individual Education Plans IEPs
  • Crisis Intervention Training
  • Positive Reinforcement Strategies
  • Microsoft Office
  • De-Escalation Techniques
  • Data Entry Software

Timeline

ABA/Paraprofessional

West Boylston Public Schools
09.2020 - Current

ABA/Paraprofessional Educator

Wachusett Regional School District
10.2019 - 09.2020

Assistant Director of Retail Dinning

Compass Group USA Chartwells
12.2017 - 09.2019

Retail Manager

Compass Group USA Chartwells
01.2016 - 12.2017

Retail Supervisor

Compass Group USA Chartwells
01.2015 - 01.2016

Team Lead

Compass Group USA Chartwells
03.2014 - 01.2015

Food Service Worker/Cashier

Compass Group USA Chartwells
09.2010 - 03.2014

Bachelor of Science - Child Psychology Minor Education

Bay Path University

High School Diploma -

Doherty Memorial High School
Kelsey Riordan