Kelsey Rodriguez
Napa,CA
Summary
Organized Esthetician proficient in computer spa programs, product sales and customer appointment set-up.
Overview
11
11
years of professional experience
Work History
Esthetician
The Skin Boutique
Napa, CA
08.2022 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Recommended retail products for at-home use.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Sterilized equipment for patient treatments.
Esthetician
Pure Skin Spa
Napa, CA
07.2015 - 08.2022
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Analyzed skin condition and made appropriate product recommendations.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Welcomed clients arriving for appointments.
- Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
- Assisted management in inventory control, regularly monitoring stock levels and placing orders as needed.
- Educated patients on treatment options.
- Performed consultations for patients before scheduling treatments.
- Resolved customer complaints and facilitated conflict resolutions.
- Educated guests on current promotions, events and services within store or salon.
- Reinforced customer selections by reviewing use and benefits of chosen products.
Esthetician
Solage Calistoga
Calistoga, CA
04.2013 - 04.2016
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
Education
U/a - Business
Napa Junior Collage
NapaHigh School Diploma - High School
Vintage High School
Napa, CA06.2009
Skills
- High-frequency machine use
- Skincare product knowledge
- Extractions and pore cleansing
- Customized skincare plans
- Social Media Marketing
- Spa retail sales
- State licensed esthetician
- Scheduling
- Superior attention to detail
- Client consultation abilities
- Anti-aging treatments
- Retail Sales
- Client Needs Assessment
- Sales background
- Client Intakes
- Customer Consultation
- Sales expertise
- Product Promotions
- Aromatherapy knowledge
Timeline
Esthetician
The Skin Boutique
08.2022 - Current
Esthetician
Pure Skin Spa
07.2015 - 08.2022
Esthetician
Solage Calistoga
04.2013 - 04.2016
U/a - Business
Napa Junior Collage
High School Diploma - High School
Vintage High School