Summary
Overview
Work History
Education
Timeline
Generic

Kelsey Sanburn

Phoenix,AZ

Summary

Strategic HR leader focused on blending technical efficiency with high-performance culture to support organizational growth. Proven track record of navigating complex multi-state compliance and remote operations while keeping people and systems aligned.

Overview

7
7
years of professional experience

Work History

HRIS & Hiring Manager

Lark Hospitality
11.2025 - Current
  • Acted as HRIS system owner, managing security roles, workflows, and complex reporting to ensure data integrity across the organization.
  • Mitigated multi-state legal risk by auditing and configuring HRIS system to align with evolving wage and hour legislation, ensuring ongoing compliance and regulatory alignment.
  • Orchestrated HRIS platform integration for UKG Recruiting and Timekeeping within 90 days by implementing a pilot-group strategy, demonstrating reliability and effective project execution.

Human Resources Generalist

Lark Hospitality
07.2024 - 11.2025
  • Designed a performance management framework with automated incentive modeling to align total rewards with objective KPIs.
  • Led formal investigations into sensitive employment grievances, partnering with legal counsel to deliver defensible, compliant resolutions.
  • Facilitated open enrollment and supported broker relations to streamline benefits administration and employee plan changes.

Human Resources Coordinator

Lark Hospitality
08.2023 - 07.2024
  • Redesigned and implemented payroll workflows for multi-state operations, leading training for payroll system users to improve efficiency and data accuracy.
  • Directed multi-state employer tax compliance and entity governance, managing account activations and auditing rate fluctuations to ensure accuracy and regulatory good standing.
  • Coordinated US and Canadian leave of absence documentation and workers’ compensation reporting, assisting with annual audits and injury tracking to ensure regulatory compliance across multiple states.

Human Resources Coordinator

Hopper, Inc.
07.2022 - 02.2023
  • Reduced average time-to-fill by 25% through optimized outreach strategies, showcasing a track record of delivering measurable HR improvements.
  • Engineered a comprehensive employee referral program that increased referral hires by 30% and lowered talent acquisition costs.
  • Enhanced remote onboarding for 35+ annual hires, achieving a 92% satisfaction rate and 20% faster time-to-productivity.

Employee Engagement Coordinator

Uber Technologies, Inc.
03.2019 - 07.2021
  • Leveraged NPS scorecards to identify sentiment trends, delivering actionable insights to leadership that improved retention by 15% among underrepresented groups.
  • Established a recognition portal that increased employee engagement by 30% within six months.

Education

Bachelor of Arts - Health and Human Physiology

University of Iowa

Certificate - Human Resource Management

Villanova University

Timeline

HRIS & Hiring Manager

Lark Hospitality
11.2025 - Current

Human Resources Generalist

Lark Hospitality
07.2024 - 11.2025

Human Resources Coordinator

Lark Hospitality
08.2023 - 07.2024

Human Resources Coordinator

Hopper, Inc.
07.2022 - 02.2023

Employee Engagement Coordinator

Uber Technologies, Inc.
03.2019 - 07.2021

Bachelor of Arts - Health and Human Physiology

University of Iowa

Certificate - Human Resource Management

Villanova University
Kelsey Sanburn