Kelsey Seghelmeble

- Performed accurate and efficient data entry for daily business operations.

• Managed incoming requests and correspondence from patients and insurance companies
• Managed processing and updating of patient records and insurance information to ensure compliance and accuracy.
• Streamlined office operations and procedures to enhance filing systems, data entry, and record keeping.

- Assisted customers in completing paperwork for new applications or policy changes.

• Contacted prospective customers to present information and explain available services.
• Interviewed prospective clients to learn about financial needs and discuss any existing coverage.
• Responded promptly to customer inquiries about coverage options, enhancing customer understanding and satisfaction.
• Identified opportunities for cost savings through policy modifications or alternative plans.

- Explained features, advantages and disadvantages of various policies to promote sales of insurance plans.

• Assisted customers with fragrance, shoes, and general merchandise selections.
• Delivered high quality customer service in a fast paced retail environment.
• Drove sales by recommending products, up-selling, and maintaining product knowledge.

- Managed reservations via online booking system or direct phone contact with customers.

- Verified identification upon check in for security purposes according to company policy.

- Demonstrated excellent organizational skills by accurately processing paperwork, filling documents, and updating records.

- Performed administrative duties such as data entry, document scanning, photocopying